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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
895 Reviews
Call Service Center (954) 960-6544

895 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 13, 2022

Excellent service. Wish my part was in stock but other than that very happy. Thanks More

by Ctiefen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience our team!! Sorry about the part not being in stock, we have been experiencing this issue because of national back log of parts. Hopefully this will end soon. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 13, 2022

The customer service everyone that works there great hospitality outstanding individuals know how to work with customers know how to handle what they need to take care of I wouldn't choose anywhere else More

by mrken.edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
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Apr 13, 2022 -

mrken.edwards responded

Never had a better customer service representative the way Mr. Sam was outstanding employee and his colleague outstanding employee as well those guys were great makes you feel at home like family please whatever you do keep those 2 individuals working there they are awesome

Apr 13, 2022 -

mrken.edwards responded

Like I said they both were awesome I figured I felt comfortable they were very reliable they were very on point with the Vehicle parts and dealing with the warranties the customers just making me feel at home home thank you very much this is the number one rated dealership when it comes to professionalism I really appreciate what I've experienced thank you

April 13, 2022

I get fast and efficient and friendly service every time I bring my car in for service. More

by Cat257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 13, 2022

Good guys, they take care of you and respect your car and time. Great experience. More

by rfitzge6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 12, 2022

I have been a customer of Lou Bachrodt for several years. I am very happy with their service and won’t go anywhere else More

by GMFELBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

We just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing your Chevys with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out the surveys. It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

April 12, 2022

Chris did a outstanding job explaining everything. friendly people.would highly recommend your service department to family and friends. More

by Otis
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Otis, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 12, 2022

Frank was courteous and professional and took care of my 2020 corvette with no surprises and had me on the road with no delay. More

by DARABOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 12, 2022

The service technician - Chris is great, but the technician who did the work did not do a good job putting my car back together. More

by pdorrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! Sorry about our tech, we will address this! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 12, 2022

I schedule my appointment Friday April 8,2022 and was given 11Am Monday and checked in and it took hours for a oil change. Ridiculous. More

by ADAMS010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Adam, Thank you for reviewing us on DealerRater!! We appreciate your business! So sorry that your visit was so long! GM requires us to do a safety inspection, as well as check for all recalls on every GM product that comes in. Sometimes that can make the appointment longer. We will work harder in the future to get this time down!

April 11, 2022

Great dealership with great family values! Service it top notch with fast and friendly service. More

by RAFAEL.RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Apr 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Rafael, Hi! My name is Judy Perry and I’m the Customer Relations Manager here at Lou Bachrodt Chevrolet. I wanted to personally thank you for taking the time to tell us about your recent sales experience at Lou Bachrodt Chevrolet Sales Center. We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well, We truly appreciate your business and for sharing your thoughts with us and GM. Please note that if there is anything I can do to help with your Chevrolet driving experience in the future, I am here for you! Thanks again for everything! Have a great day and please be safe out there!! Judy Perry Exceptional Customer Care 954-247-5245 jperry@loubachrodt.com

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