Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.1
856 Reviews
Call Service Center (954) 597-5902

856 Reviews of Lou Bachrodt Chevrolet - Service Center

Sort by
April 04, 2022

I called ahead to try to get a new key for my Chevy cruise, they had stated to me a couple days in advance that they had once set off to the side for me, when I got there they stated it was sold earlie More

by KeylessCruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 2:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

April 04, 2022

The Chevrolet staff was very professional, courteous, precise and detailed. Did not have an appointment but the assistance was prompt More

by joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Joy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 03, 2022

Timely service with no compromise on quality. With that final car wash, we have the 4 wheels as good as new! More

by RASA2230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Dworkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Batallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
Other Employees : Erman Ayhan, Ahmed Fares, RODRIGO CARDOSO
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 03, 2022

Chris is an amazing representative of what true customer service should be. He is the ultimate in professionalism and being customer focused. More

by bstruhl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 03, 2022

Very easy to work with. On time as stated. Chris was outstanding to deal with. More

by Dozer1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

Service writer was very good . happy wit the service I received.Only thing negative was the time it took. More

by BIGFOOT845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

It was great and very experienced with the car and service is great and my service writer blender is great are I would recommend the dealer ship More

by Starrbruce 04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

Recall took forever- 3 hour service wait- 2nd service need window repaired - part still not here 3 weeks was told one week and no call or email for an update More

by ERICADFISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
Report | Print
Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service manager Shawn Biskup a call at 954-247-5286 to let him know you are unsatisfied. Also you could call the parts department at 954-247-5000 ext. 5109 and ask. Just give them your vin number and they will check...ok?

April 02, 2022

Best dealer ever in and out on a flash very profesional staff and prompt than you guys. JH. More

by JOSUEHERNANEZGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 01, 2022

It took a little extra time because they were missing a part. It added an additional 30 minutes but the wait wasn’t bad. More

by IMANIWA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry you had a longer wait for the part!

1
...
19
20
21
...
86