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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
895 Reviews
Call Service Center (954) 960-6544

895 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 16, 2022

Service manager Eddy and Service writer Sam Mercado are always willing to go above and beyond to help a customer.I appreciate all they do for me. More

by CINDYCHIN1
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cindy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Eddy and Sam, we are very happy they are both on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 15, 2022

The service was done properly but the lack of communication by my service advisor was unprofessional. My car was there for three days and I struggled to get hold of my advisor to get an update. More

by mototronic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory, especially from a loyal 7 years plus customer as yourself!!! When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 2:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

April 15, 2022

I am satisfied with this company, they were in touch with me before, during and after service was complete. More

by abe.handal45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Abe, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 15, 2022

Well organized. People are friendly and fairly knowledgeable.. Able to get appointment within reasonable time. More

by GER3BARB
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 15, 2022

Crhis Potter gives an outstanding service. I will keep trying my car to Chris Potter. More

by Benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Benjamin, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 15, 2022

Fast and excellent. Frank was very helpful and informative! It was a pleasure to bring my vehicle here and get the best service More

by dsgarner87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Report | Print
Apr 20, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 14, 2022

Efficient friendly service. Don’t need 15 words to describe the service when three words will do More

by cavemanil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 13, 2022

Customer service excellent but techs didn't reset oil life & tire pressure monitors mixed up. More

by frederickmctaggart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience with our team!! We are sorry they neglected to reset your monitors!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 13, 2022

It was nice. Chris was professional. Service took 2 hours. And the French vanilla coffee was the best. More

by mandjliftservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! So glad you like the new coffee machine!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 13, 2022

Brandon is the best - always helps out whenever he can. Whenever I have a problem, I know it will be taken care of. More

by anger99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
Report | Print
Apr 15, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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