Back

Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews

854 Reviews of Lou Bachrodt Chevrolet - Service Center

Sort by
May 04, 2022

Always been thoughtful. Gave cost of service before work. One problem: my Monte Carlo part on backorder for 9 months. More

by Lilatownsend72
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 03, 2022

Good service in a timely matter Very happy with the service done. And the people there. More

by jimsgaters
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
May 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi. Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again soon!

May 03, 2022

Courteous service and thorough inspection answered all questions and offered ways to get additional service at a reasonable price it was an excellent experience More

by BILL HEATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Priscilla Macias
May 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi. Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

May 03, 2022

Eddy ( forgive me if his name is misspelled) and Chris were pretty genuine and informative about my car and the experience to expect. It was my first time visiting Chevy and though my car wanted to embarr More

by Darryleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
May 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi. Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! We hope to see you soon!

May 02, 2022

It took 2hours and 20 minutes for oil change and replace windshield wipers..I understand some delays but was never informed through out the process. More

by WILDLIFE0128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No need to name
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you are not happy with the time it takes to service your Chevrolet! GM requires us to perform a safety as well as any recall inspections on every GM product that come into our service department. This is why it does take longer than just an oil change does. We are working hard to improve this. We do appreciate you and your business!!!

May 01, 2022

Very clean people on hand have always had the answers to my questions, my service was set at a certain time and was complicated as agreed More

by KRAMMERMAN13@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 01, 2022

When I go in for an oil change and tire rotation my tires are not rotated. You ask how do I know. I have one tire that was replaced, it is newer than the others. For the last two tire rotates that tire is s More

by Rcoss6721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry to hear this! We do rotate front to rear. Have you had a chance to discuss this with our service manager Shawn? You and your business are very important to us!

May 02, 2022 -

Rcoss6721 responded

I have not but i will. Thank you

May 01, 2022

Great service! Sam was very nice and ready when I arrive to take my car in for service. More

by Irania Mujica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 01, 2022

Always have a great experience dealing with my service advisor Sam Mercado. He is great working with. Thank you Sam for what you do! More

by Patrick.Dupiton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 01, 2022

Very nice service ,awesome people ,didn’t wait long definitely recommend to all Chevy owners. More

by PUERTAG61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

...
11
...