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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

3.8
1,444 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida - near Plantation, Boca Raton, Fort Lauderdale, Miami, Palm Beach, and the South Florida region - is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We're here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you're looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don't even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you - whether that's a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That's why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,444 reviews

February 17, 2022

Sales force very professional. Kept you informed of status of order. The only problem we had the the 4hrs. of processing the paperwork. More

by Walt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Walt, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Renee, we are very happy she is on our team!! Sorry the process took so long!!! We are working on this!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 16, 2022

Service was great . There is no car service or rental vehicles. It’s difficult to have to leave your vehicle with no way to rent a car More

by Dawn Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Feb 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dawn, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry about the loaners....with inventory being so low, it has affected our ability to have enough loaner cars!! We are working on this problem!

February 16, 2022

Our service consultant Chris Potter is a pleasure and Robero Perez is our salesman who is also a pleasure to deal with. More

by GENET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 16, 2022

Great service, great employees, outstanding service department. Sam service person took me through the process and I understood everything More

by GOTAY2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 16, 2022

Please do not come to this dealership to get your car repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one servic More

by DELON.SAMPAIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 15, 2022

Great service as usual. My regret is the 3 working tire monitors on my car were disconnected and never reconnected before I got my car from the service department. I would More

by APLUSDRFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your business and your review! Sorry the tire monitors are not connected! Did we disconnect them? Please call Sam, you service advisor to see what and when we can help do ,at 954-247-5083.

Feb 17, 2022 -

APLUSDRFT responded

I will contact Sam. Thank you for your response.

February 14, 2022

Dealing with Dennis McKitty over the last year was satisfying. Dennis is very knowledgeable about the cars and was very helpful. More

by Daves2015gtr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McKitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dave, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Dennis, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 14, 2022

Today’s appointment went very well with excellent service.The last appointment I had did not go as well the operator I spoke to scheduled me for an oil change at a different dealership and once I got More

by Imontero61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry your last visit was not up to standards!!! Also sorry no one got with you! Thank you for letting us know what we did wrong so we can do better next time! We are glad this visit went better!!! We appreciate you and your business!!!!!

February 13, 2022

Our issue was handled professionally and the gentleman who took care is us was very polite More

by Parj13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory, but glad things worked out!

Feb 14, 2022 -

Parj13 responded

The experience was fine. We were treated efficiently. Just thought $160 was a little high to ;it in a new headlight.

February 13, 2022

This dealership is committed to great customer service. I am always taken care of by Brandon when I take my Silverado in for service and he is awesome! Thank You. More

by KEVINBARKER1986
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Kevin, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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