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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

3.5
1,356 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida – near Fort Lauderdale, Delray Beach, Boca Raton, Pompano Beach, Coral Springs, and the South Florida region – is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We’re here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you’re looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don’t even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you – whether that’s a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That’s why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,356 reviews

May 24, 2022

Always get prompt service with a great attitude. Service advisors always get answers quickly on repairs. More

by EATON926613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 23, 2022

My personal experience was very bad, I spent 5 hours at the dealer waiting for them to find the problem with my car and I had to leave, I couldn't keep waiting, if they took 5 hours to try to find the prob More

by LEOP08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter
May 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 960-6544 when you have a chance. Thank you, and we look forward to hearing from you.

May 23, 2022

My sales Rep Roberto was attentive and fantastic at his job. Highly recommend him to anyone. More

by chrisla0314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! Thanks again for the recommendation, and have an amazing day!

May 23, 2022

This is the third car I have gotten from them. They have excellent customer service. More

by REDJOJO77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Levy, Danilo Hornia
May 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 22, 2022

I would like to say that Matthew Gonsales has been exceptional! He has been professional in all sense of the word. Please let him know this. We have purchased 8 vehicles for our fleet in the past year More

by JCEchavarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

May 22, 2022

I took my truck in for factory recall they found others then couldn’t fix anything told be I had to pay for diagnostic I didn’t they kept it over night only to tell me they could figure it out then a few d More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (954) 960-6544 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 22, 2022

Service center is competent. Brandon is a reliable and competent service advisor, I recommend him highly More

by UNDERWOOD100
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 22, 2022

Overall it’s great and Chris Potter is amazing. He always goes above and beyond. Things that could improve would be when you drive up to the greeter they are great and do tell us to drive up but t More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Chris, Thank you for your review and your business! We do appreciate your impute and will relay all of this to the service advisers and service managers. You really shouldn't have to wait for anyone, they should come to you! I am not sure if you can text back to an automated text, but your point is valid and we will definitely look into this as well and do our best to improve.

May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.

May 22, 2022

Honestly, Brandon has been my best advisor since I’ve been going to this dealership. Energetic, courtesy and extremely professional. More

by THESAINTROB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.

May 22, 2022

Chris Potter is the absolute best here! He’s helped me countless times with such efficiency. I’m extremely satisfied and will keep using this facility because of him! More

by HERNANDEZKATYA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.

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