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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
3.9
1,450 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida - near Plantation, Boca Raton, Fort Lauderdale, Miami, Palm Beach, and the South Florida region - is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We're here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you're looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don't even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you - whether that's a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That's why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,450 reviews

April 02, 2022

Recall took forever- 3 hour service wait- 2nd service need window repaired - part still not here 3 weeks was told one week and no call or email for an update More

by ERICADFISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
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Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service manager Shawn Biskup a call at 954-247-5286 to let him know you are unsatisfied. Also you could call the parts department at 954-247-5000 ext. 5109 and ask. Just give them your vin number and they will check...ok?

April 02, 2022

Best dealer ever in and out on a flash very profesional staff and prompt than you guys. JH. More

by JOSUEHERNANEZGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

April 02, 2022

They seem very professional! The staff is friendly and the facility is clean and orderly. More

by jimdbrunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for business and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with our team!!!

April 02, 2022

The car was 65k they lied and scammed me to pay 91k I didn’t payed attention to it. Now I am looking for a layer More

by rakocevic.predrag
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Perez
Billy Janetvilay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just looked over your paperwork. We did sell you the car for 65K plus fees and addendum. The 91k you are talking about is with interest included. After you make all your payments, your total investment will be 91K. If you would like to come in, we will be more than glad to show you ALL the numbers on your contract. Please feel free to come and see us and let us explain the contract. If you don't want to do that, then please call GM Financial and ask for a payoff. You will see it won't be for 91K, because that includes all interest.

April 01, 2022

It took a little extra time because they were missing a part. It added an additional 30 minutes but the wait wasn’t bad. More

by IMANIWA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry you had a longer wait for the part!

April 01, 2022

Chris in the service department was professional and helpful. Got my car back to me in a timely manner and even went as far to look up quotes for tires in anticipation of my next service visit. More

by DEVON_GHEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 01, 2022

Chris the person who helped me was great. He explained all the steps and all the work done in my vehicle. Very professional! More

by rickpontes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Apr 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 01, 2022

My car is still hesitating to start after being at the shop all day yesterday to get fixed More

by Reesecup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
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Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service manager Brandon a call at 954-247-5000 ext. 5086 to let him know you are unsatisfied.

Jul 14, 2022 -

Reesecup responded

It's now July and the problem is still not fixed every time me are my husband take my car in to be diagnosed its a different issue.

April 01, 2022

The best of the bestLl my needs were taken care of with no issues great. Job More

by JCUTRONI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 01, 2022

After 4 months, the mechanics didn’t figure out, why my sign ingenie is on!!! 4 visit, terrible!!! More

by FLORIDAATLANTICGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our service manager Shawn Biskup a call at 954-247-5286 to let him know you are unsatisfied.

Apr 08, 2022 -

FLORIDAATLANTICGC responded

Our company vehicle has been having the check engine light on for a while now. We have taken this vehicle 4 times to be fixed, but it has come back with the same issue. We have tried to reach out to find a solution, it's been a week, and no one has responded.

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