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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
3.1
1,366 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida – near Fort Lauderdale, Delray Beach, Boca Raton, Pompano Beach, Coral Springs, and the South Florida region – is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We’re here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you’re looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don’t even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you – whether that’s a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That’s why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,366 reviews

March 20, 2022

Irresponsibility, my appointment was at 10 30, at 1:00 pm my cars was not even begun.so I took my car and left, I will not return.wait give and appointment that you will not honor??? More

by hernandezlazaro44
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

Mar 23, 2022 -

hernandezlazaro44 responded

We purchased our vehicle from this dealership in 2018. In order to keep our warranty, we have always taken it back to you for the oil change, tire rotation, and regularly scheduled maintenance. We even looked into a new vehicle purchase for my wife while we were at the dealership this past weekend. However, on previous visits we have always been delayed or postphoned. Never have been made to feel as though we were appreciated customers. On one ocassion for the tire rotation, they didnt even move the tires, and I know because I marked the tires. When we were checking out, after patiently waiting for hours, the service manager said Oh sorry, lets do it right now. After such a long wait, I just wanted to get out of there. Another time they didnt even wash the car and after asking the service dept. Responded reluctantly by saying there are many cars in line for washing today so i left 😡 frustrated again. This dealership does not pride itself on customer service and frankly Im tired of dealing with them.

March 20, 2022

Good service. Kept well informed. All work completed ahead of scheduled time. Will return as needed More

by rudnickway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias
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Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 19, 2022

Excellent service was my first time in this place . thank you so much for your service. More

by jissel Redondo Velasquez
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jissel, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

March 19, 2022

Service was very good very professional and I appreciate the attention that Chris the service specialist gave me! More

by Lesbloomlestruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 19, 2022

Excellent service particularly Sam Mercado and Donny Miller. Will be sur to go back again More

by Pat Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Miller
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Pat, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam and Donny, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 19, 2022

Costs are too high. Garage down the street charged me 1/3 of your cost. They did a great job too. More

by RUSSELLBUDDEN5479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Russell, We are sorry we did not have the pricing you were looking for! Thank you for letting us know! We do appreciate your business and impute!!

March 19, 2022

Took me on time and did my oil change and tire rotational they were supposed to. More

by JGANSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

March 19, 2022

Great customer service always on time and explain the work they doing to the car More

by guerlinsdonner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

March 18, 2022

Everyone was polite and gave accurate times to what the wait was going to be for the service to be finished More

by SANCHEZ_MONSE91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 18, 2022

***HECTOR the SALES MANAGER IS A REAL JERK! !***************Everyone was great. Renee is amazing and Kenny G was professional as always. We got to finanace and he was awesome as well. There was More

by gvignola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying your new Chevrolet from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Renee! We are very fortunate to have her on our team!!! Also, sorry for your experience with hector!!!

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