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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

3.1
1,366 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida – near Fort Lauderdale, Delray Beach, Boca Raton, Pompano Beach, Coral Springs, and the South Florida region – is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We’re here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you’re looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don’t even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you – whether that’s a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That’s why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,366 reviews

March 22, 2022

Great job communicating. Told me right away they were a man short. Then when I was waiting told me when my car started getting worked on. Then from there was pretty quick. More

by vincent.micich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Vincent, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Glad you like your car being washed!!

March 22, 2022

Have stayed away a while due to past experiences. Things seem much better now Professional , visit went exactly as promised More

by Jag57uar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for coming back and giving us another opportunity to serve you! We have made some changes and thank you for noticing! We do appreciate you, your business and your impute!

Mar 24, 2022 -

Jag57uar responded

“Impute”?

March 22, 2022

Que buen trabajo gracias por la buena atencion lo llevare para el can it de aceite More

by remrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 22, 2022

Went there to get service done to car they told me what was wrong but didn’t order any of the parts after telling me it would take 2 weeks to get and nothing was ordered just a part they ordered back in No More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Mar 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Marcus, We are very sorry for the delay of your new parts. Thank you for letting us know what we did wrong so we can improve! We appreciate you and your business!!

March 22, 2022

They are professional, knowledgeable and friendly. I always service my vehicles here, and have never had a bad experience. More

by deanna.alexander96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 22, 2022

Clean waiting area. Met expectations in terms of time it would take to get service. More

by BOCASIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 22, 2022

The service itself was fine, however, my wheel lock was not returned and I had to make a trip back when I discovered this. It was in the service office but no one had bothered to call me. If I hadn’t been More

by SHELLEYHAWKINS21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kuwayne Clarke
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Shelley, I am so very sorry this happened! Thank you very much for letting us know what we did wrong, so we can improve! We appreciate you and your business and hope you will continue to visit us! Once again we apologize for this inconvenience !

March 21, 2022

Professional friendly return calls and texts they do the work right the first time . Thanks to Brandon Schoppert More

by Steve Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Mar 22, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Steve! I just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to always fill out the many surveys!! It mean s so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself. We are very fortunate to have Brandon on our team and we think he the best too!

March 21, 2022

If you decide to go here, please request Diego (salesman) and Justin (financing). This will guarantee the best experience for you. I was there for 2 days straight, these guys are key to a stress free, enjoya More

by Amanda S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Wheatley, DIEGO CASTREJE
Mar 22, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Amanda, Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Diego and Justin! We are very fortunate to have them both on our team!

Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Amanda, Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Diego and Justin! We are very fortunate to have them both on our team!!!

March 20, 2022

Very bad I’m Vera mad they lied to me about the service they didn’t do a rotación they didn’t check nothing my tires were out of air they just changed the oil and I ask them and they said yes we did and wh More

by Edwin Amador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Edwin, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

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