Lou Bachrodt Chevrolet Coconut Creek

Rene is absolutely amazing and always delivers. Leasing my new equinox was fast, fun, and easy. Leasing my new equinox was fast, fun, and easy. More

Everyone made you feel like you were being treated like their parent, but at the end I realized I had made the wrong decision to buy my lease through them. It has taken me a few days to write this beca their parent, but at the end I realized I had made the wrong decision to buy my lease through them. It has taken me a few days to write this because I am so upset with myself and stressed out. I was upfront and told them I don’t play the game very well and did walk out the first day I was there. I would have bought a new vehicle if they didn’t take forever to give me a price. That’s when I walked out with no price. Part of this is my own fault for believing what people say and not really reading the paper work because I really felt pressured or bullied. I got home and really looked at my loan papers I was told it was 4.2 the paper says 4.9. They kept throwing the word fidelity around making me think this was the gap insurance it was not. The gap and extended warranty information did not print while I was there. What a surprise when mailed to me to see the extended warranty I thought was through GM was mechanical insurance through Fidelity. I already have this through GEICO and never would have taken this through them to add three thousand dollars to my loan. I was also charged $1295 fee from the dealership for fees. After watching the news this week I learned this is negotiable and I never should have paid it. Shame on me for not calling GM financial before doing this Thank goodness I can cancel the gap and extended warranty I hope. This is why I hate going to dealerships. I should have trusted my gut and taken the 2.9 loan my Bank of America offered because I am a preferred customer. Now I have to take weeks or months to figure out how to cancel fix and redo my loan. More

Efficient friendly service. Don’t need 15 words to describe the service when three words will do Don’t need 15 words to describe the service when three words will do More

The customer service everyone that works there great hospitality outstanding individuals know how to work with customers know how to handle what they need to take care of I wouldn't choose anywhere else hospitality outstanding individuals know how to work with customers know how to handle what they need to take care of I wouldn't choose anywhere else but this particular dealership excellent excellent 5 star More

I get fast and efficient and friendly service every time I bring my car in for service. I bring my car in for service. More

Customer service excellent but techs didn't reset oil life & tire pressure monitors mixed up. life & tire pressure monitors mixed up. More

It was nice. Chris was professional. Service took 2 hours. And the French vanilla coffee was the best. Chris was professional. Service took 2 hours. And the French vanilla coffee was the best. More

Brandon is the best - always helps out whenever he can. Whenever I have a problem, I know it will be taken care of. Whenever I have a problem, I know it will be taken care of. More

Excellent service. Wish my part was in stock but other than that very happy. Thanks Wish my part was in stock but other than that very happy. Thanks More

Enri was very patient, helpful and kind. It’s easy to get in contact with him. This company is really serious, professional and really care for there clients and always try to give us the be It’s easy to get in contact with him. This company is really serious, professional and really care for there clients and always try to give us the best. Thank you ! More