Back

Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

3.8
1,442 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida - near Plantation, Boca Raton, Fort Lauderdale, Miami, Palm Beach, and the South Florida region - is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We're here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you're looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don't even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you - whether that's a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That's why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
Contact Dealership

5500 N State Road 7

Coconut Creek, FL

33073

Directions

By Type

Showing 1,442 reviews

April 27, 2022

I had an issue after an oil change. I was disappointed I had an oil leak but even more with the poor communication about the issue. Getting to talk to a human was near impossible More

by Pastorgeoffmclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry you had this experience with us! Thank you for letting us know what we did wrong, so we can improve!! We appreciate you and your business and will work hard to improve.

April 26, 2022

Brandon was great to work with and had my issue resolved in a few hours More

by Robert2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Robert, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 26, 2022

Always satisfied great service Chris is very professional .Always onpoint,very efficient. He is good More

by GWEN.MCKEITHEN
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Apr 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 26, 2022

Always pleasant experience. Quick service and advisors always helpful. Chri helped me this time and was exceptional. More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Potter
Apr 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 26, 2022

Sam was very attentive and professional and this is much appreciated. I have not had the best experiences with the service center so this is a nice change. More

by MLB3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 26, 2022

Sam did a great job of assisting us with this repair. Kept us informed and all went as planned. More

by bwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

bwolf responded

Very positive experience.

April 26, 2022

Very good service everyone help me out and was pleased I got my car with know problem More

by MONTEM1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Freason
Apr 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 25, 2022

I would say my experience at the dealership was fine but I do have my fair share of complaints. #1.) it’s been 16 days since I traded in my vehicle and it is still not paid off. This is my 7th vehicle and n More

by K.Riv94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mariusz "MD" Danczuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Wise
1.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Batallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Wheatley, Ahmed Fares
Apr 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. I answered the last review posted, but have not heard back from you. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 2:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

April 25, 2022

There are still policies that limit the customer's taste that determine the preference for one brand or another. the costs are high but the requirements for what is good are not fully covered (customer). More

by GAMBOA0710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mariusz "MD" Danczuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hederlano Oliveira
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

April 25, 2022

The staff is always very polite and they know their job. They always explain what is going on and that is very nice More

by Bill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Apr 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Bill, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

...
28
...