Lou Bachrodt Chevrolet Coconut Creek

Had a very good experience with Sam. The truck was serviced and returned quickly. I wish you were closer to my home. I’m stuck with Auto Nation in Pines. serviced and returned quickly. I wish you were closer to my home. I’m stuck with Auto Nation in Pines. More

Great car buying experience. Professional staff no BS. Price could have been a little better but I understand. I have already recommended to some friends. Price could have been a little better but I understand. I have already recommended to some friends. More

Never disappoints, this is why I continue to service my Tahoe at this dealership. Thank you so much for your help and customer service. Appreciated. Tahoe at this dealership. Thank you so much for your help and customer service. Appreciated. More

We drove 3 hours to pick up my chocolate Acura. We handled the sale over the phone with our fantastic salesperson Billy J. He took many photos that were accurate so we didn't find any surprises. The handled the sale over the phone with our fantastic salesperson Billy J. He took many photos that were accurate so we didn't find any surprises. The dealership was clean and the staff friendly. Our trade in car was examined and our belongings transferred to the new car. After about 30 minutes we were ready for the finance department. We had to finance the car for at least 6 months or the price would be increased by $1500. This should have been easy. Hederlano (Ed) Oliveira made the financing a nightmare. First, he began to tell us that the agreed upon price did not include any dealer fees, etc. We will hope this was a misunderstanding and not an attempt to change the deal. We showed him the written deal and he relented. Then he tried to sell us the "protection package". We declined saying the car is under warranty and we have insurance for any damage that could occur. His first lie was that the factory warranty was only good for the first owner, and that the power train warranty was our only protection. This is a 2020 car with 6600 miles on it. The CarFax stated we have 36 months plus left on the factory warranty. We showed him this, as well as the Acura website which clearly states that the factory warranty is good for multiple owners as long as the time and mileage terms are in effect. When the financing came back, we agreed to the interest rate which was high considering our excellent credit scores. By this time, my husband had asked 3 or 4 times to see the bill of sale. We were in the finance department for about 2 1/2 hours before we had the first piece of paper to sign. Mr. Oliveira never checked for multiple bank rates and he never asked us how long we wanted to finance, even though we told him we were going to pay it off in 6 months. In the last 10 minutes of our finance experience, he produced a flurry of paperwork. One document was the finance term which was 72 months! When questioned, he said that the interest rate is lower the longer the term. We did not question this. We discovered his second lie when we left the dealership. My husband checked financing terms with our bank. Our credit union had supplied us with a bank draft to purchase the car, but it was not accepted by the finance department. Turns out, the interest rate is LOWER for shorter finance periods. It is such a shame to have a great sales experience only to have it ruined by someone who either needs a great deal of finance training or is dishonest. I should add that he made several visits to what I can only assume was his finance manager's office, who presumably knew what he was telling us. My rating is a 3 because the car is stunning, the sales team was excellent and one bad employee does not ruin a dealership. However, I would ask for a different finance rep if I were you. It was almost worth the extra $1500 to have avoided meeting Mr. Oliveira. More

Very impressed with the honesty and patience helping us select the right vehicle for our families needs and the right financing option. Not pushy at all. We went in the midst of the pandemic and felt safe select the right vehicle for our families needs and the right financing option. Not pushy at all. We went in the midst of the pandemic and felt safe with their safety precautions. Service visits for maintenance so far are without any problems. We highly recommend this dealership and our salesperson Erman. More

This is the 3rd car for my family that I bought from them. Also I referred several friends that I was sure they would be taken care right. Erman and Jason makes me feel like a family member each time I them. Also I referred several friends that I was sure they would be taken care right. Erman and Jason makes me feel like a family member each time I walk in that store. No need to look for an alternative if you are in the market for a vehicle. More

Very pleasant and efficient. Staff was very helpful and made the experience easy. The whole process was outstanding from sales to finance. Very nice experience. made the experience easy. The whole process was outstanding from sales to finance. Very nice experience. More

Great people to deal with. Erman is a true professional. They hear your needs and satisfy them. They are transparent and super friendly. Will definitely be back again. They hear your needs and satisfy them. They are transparent and super friendly. Will definitely be back again. More

The team there was on point, definitely know their product and able to answer any questions. Will share with friends. Thank a lot again for the professionalism. product and able to answer any questions. Will share with friends. Thank a lot again for the professionalism. More

Ahmed the sales person was awesome! Helped me get in to a new car and my experience was quick and easy! It was a stress free purchase! Recommend him to everyone I know new car and my experience was quick and easy! It was a stress free purchase! Recommend him to everyone I know More