Lou Bachrodt Chevrolet Coconut Creek

Matt and finance manager Mo were a dream team to work with, incredibly diligent and helpful to get my husband and I into our 2025 Chevy Equinox. We were not easy on Matt with negotiations, but he took with, incredibly diligent and helpful to get my husband and I into our 2025 Chevy Equinox. We were not easy on Matt with negotiations, but he took it in stride and did not let that affect the outcome of getting us into our new vehicle. Matt’s demeanor never caved, he remained professional and heard our concerns, accepted the challenge and made it happen. All while keeping a smile on his face and getting the job done in a way that worked for everyone. Salesmen wouldn’t get a bad wrap if they took a page from Matt’s book. More

SO RIDICULOUSLY EXPENSIVE, but I mean it is a dealership, also everyone there is very friendly. dealership, also everyone there is very friendly. More

I have a good experience dealing with my sales person Roberto and the sales manager Enri. They treated me right and fair and that's all I could ask for. I would recommend friends and family to this deale Roberto and the sales manager Enri. They treated me right and fair and that's all I could ask for. I would recommend friends and family to this dealership. I have been a loyal customer since 2021 and will continue to come back for my Chevy Tahoe leases. I appreciate Enri and Roberto working with me. Thank you. More

Since they never fixed the rims that they sold the car with or fixed the vibration although we were told it would be fixed the day we bought the car and now ended up with a cracked tower and no solution. with or fixed the vibration although we were told it would be fixed the day we bought the car and now ended up with a cracked tower and no solution. The sales guy even drove through car and admitted there was an issue. I'd rate this entire debacle as 0 stars. Worst car buying experience ever. The only helpful person was our finance guy. The car we initially wanted was taken home by an employee so we settled on what we realized is a lemon. The sales guy lied about the discount we were getting and the managers in both sales and service don't seem to want to fix the issues we brought up upon signing the paperwork. My last truck was from this dealership and I unfortunately thought they held the same standards as before. Ohh and too boot they said minor accident in the carfax....yeah that was a lie as well per the accident report. I hope someone at their customer service department actually reads these, because this will be the last time I ever car shop at this location and I plan on making sure to warn anyone I know buying a car that this is what you should expect from Lou Bachrodt Coconut Creek. A broken shock tower, bent rims, missing oil caps, missing sterring wheel buttons, and dismissal from sales and service management and untruthful damage reports, oh and a broken navigation system onstar cannot connect and cannot read the car. Glad you added that fee to check the car to makes sure it's clear for sale.... More

I m literalmente the welcome at the dealer Renne with a sweet smile mate me feild like home she ask me what im loo king for and show me my options. The next step they help me to do all papel work esay sweet smile mate me feild like home she ask me what im loo king for and show me my options. The next step they help me to do all papel work esay and fast . Thanks to everyone that help me to get one of me New siverado. More

Charles Ramasir was helpful during this trying time with not having our vehicle for a good 3 months or so due to transmission issues. Thankfully, the dealership provided a rental for the duration of the ca not having our vehicle for a good 3 months or so due to transmission issues. Thankfully, the dealership provided a rental for the duration of the car repair which took a very long time due to parts on order plus additional repairs when issue resurfaced. It's been a few weeks now and the car seems to be functioning back to normal. This all occurred while placing our home on the market so that adds to the stress. Charles kept us notified of timeline and any delays. Always courteous. The rental location the dealership uses also could not have been nicer. They were very accommodating and it's clear why the dealership uses them. More

Mike was very knowledgeable and helpful throughout my whole buying process. I would definitely recommend Micheal and the dealership. whole buying process. I would definitely recommend Micheal and the dealership. More

The dealership is very helpful and mindful to our needs in car buying. They are good in providing options and showing what they can offer. in car buying. They are good in providing options and showing what they can offer. More

Chris was amazing! He was very personable and professional. We had a great experience buying our car. He was very personable and professional. We had a great experience buying our car. More

Sam my service manager always makes repairs smooth and easy. Does a great job taking care of everything easy. Does a great job taking care of everything More