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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
3.3
1,360 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida – near Fort Lauderdale, Delray Beach, Boca Raton, Pompano Beach, Coral Springs, and the South Florida region – is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We’re here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you’re looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don’t even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you – whether that’s a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That’s why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,360 reviews

December 20, 2024

BEWARE of their advertised price on cars. com. They DO NOT just add the $999 dealer fee and $495 electronic fee. They tried to add and additional $1900 for shop fees according to salesperson. More

by Gunner
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Lester Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gillard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Enri Mandili
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Harbinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Calero
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Cantella
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Trying to buy a car using cash for my granddaughter for Christmas, cannot get anybody to respond! I even said I would pay asking price!!! More

by Gunner
Purchase Time
Recommend Dealer
No
Employees Worked With
Constance Hawkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

December 19, 2024

Must run a horrible dealership, no one wants to sell a car with cash! Cannot get a deal even offering asking price! WOW! More

by Gunner
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Lester Nunez
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Dec 22, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 03, 2024

I would give zero stars if I could. I keep getting emails asking for a review of my visit on 11/26/24, but the funny thing is that I was not even in the dealership that day. I have had More

by melissa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Dec 05, 2024 -

melissa responded

Honestly, this has been going on since I bought the car in 2018. Back in 2021 I had a problem with the sunroof and also needed some basic maintenance. Communication between the service department and me was non existent. In order to get things resolved, I had to work through the service manager, who only stepped in after I left a poor review online. Now, I have had continuous problems with the sunroof as well as the tire sensor, driver side window motor, and intermittently the side sensor. I brought my car in probably close to a year ago to have these issues fixed. The sensors were fixed but the sunroof part was on back order. Over the last year I made multiple attempts to contact the service department about the whereabouts of the sunroof part (which has been an issue since the car was 3 years old), but I received zero response from anyone at Chevy. Being that I only have about 13k miles left on my warranty, I came to the dealership with the car, requesting that my sensors were looked at again (they only worked briefly) and that the sunroof was addressed again. I asked to be placed with a different service advisor but was passed off to the same person because he "knew my case". I was going out of town and left my car there for about 4 days. When I came back in town, zero work was done on my car and I was told all parts were on back order. I was also told that I was out of warranty. Apparently Chevy no longer sells my warranty (which is still valid), but nobody wants to take the time to look in the computer for what I purchased. That was the beginning of November. Surprise surprise- nobody called to follow up and phone calls were not returned again. Not until I wrote this review has the service advisor called me and by some miracle my sunroof part is ready. Chevy has had time and time again to make this right and has dropped the ball every single time. I'm dropping my car off today to at least get the sunroof fixed and now have to pay for a rental car because I still have to take care of my responsibilities without a car. I will have to do that a second time when the rest of my parts are "ready".

November 25, 2024

Deceptive advertising advertised a deal. When I got there everything changed. Be careful because they don’t like to honor the advertisement. Such a shame tanking advantage of people like thi More

by evgthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roberto Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 08, 2024

Deceptive advertising and bait and switch tactics. They advertise a great price on their website, then when you are ready to close the deal, they tack on upwards of $8000.00 in "fees". More

by ChazM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alberto Halog
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (Josh) Villar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager at 954-247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 08, 2024

David Miller went above and beyond to help me sell my vehicle. Would recommend the entire dealership for the support and service that was provided. More

by Michael
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Schoppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Miller
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Nov 12, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

We're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Thanks for the recommendation, and have an amazing day!

October 09, 2024

Over charged for my vehicle . wasn’t happy with the truck i bought on Sunday & thought i had 3 days to cancel but it was not 3 days & they didn’t want to return my truck to me b More

by fourseasons1917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Adovasio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to our General Sales Manager at 954-247-3000 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

September 02, 2024

took 6 weeks to get truck back. no on returned my calls, had to go there on a saturday and still no answers. this is the second time for bad service. need to find new dealership for More

by jkbarbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager Jason Levy at jlevy@loubachrodt.com, or 954-247-3000 ext. 5018 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

July 24, 2024

The oil was replaced and It has not been updated in the car control. I continue to receive prompts to make an appointment and the app and the car dashboard keep the oil alert low. More

by Rogério Cavalheiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Rogério, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager, Jason Levy at jlevy@loubachrodt.com, 954-247-3000 ext. 5018 to discuss your concerns, as your satisfaction is of utmost importance to us.

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