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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

December 17, 2019

Great overall experience Sam is a great sales person, who is very knowledgeable about the product. A little windy but very pleasant to work with. We were there at a very busy More

by Ginaneddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -Lou Bachrodt Chevrolet Buick GMC

December 17, 2019

new buick belvidere Looking for the best new & used Chevy, Buick or GMC dealership serving the Belvidere area? Stop by Lou Bachrodt AutoMall in Rockford, IL for big savin More

by bachrodtchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate the kind words. We look forward to seeing you again in the future! -Lou Bachrodt Chevrolet Buick GMC

December 12, 2019

Easy experience I was looking at a used Yukon. Made a phone call and negotiated the deal over the phone. Very easy and everyone involved in the transaction couldn’t h More

by Todd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Anderson, Trevor Smiley
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

Todd, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 12, 2019

An educational car dealership not a pressure to sell you a c I have purchased a few vehicles from a salesman that operates at this location. His name is Sam and he takes the time necessary to help you find the More

by Buick Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Brian Timm
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

At Lou Bachrodt Chevrolet Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 11, 2019

Great experience Great buy, very nice employees! I kinda knew what I wanted before I came in, but Gabe in sales was able to point me in the right direction! Thanks aga More

by Shawn Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión
Dec 11, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Gabe and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 10, 2019

Great All Around friendliest, honest and I will be back Great place and price. They were friendly and honest explained everything to me. I’m very happy with them. Ask for Michael!! Thank you For my ne More

by Mandispohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 10, 2019 -

Lou Bachrodt Auto Mall responded

We love hearing about customers who have a great experience at Lou Bachrodt Chevrolet Buick GMC and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 09, 2019

New Truck Sam is great, listened to what I wanted and came through with shining colors. And we’ll definitely get some riding in next year as well!! More

by matt_ashman69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 09, 2019 -

Lou Bachrodt Auto Mall responded

Thank you Matt, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 09, 2019

It was a pleasure working with Al It was was a pleasure working with Al. Took his time in showing me all my options and when I finally made my decision he sat with me and showed all th More

by nathanarroyave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Dec 10, 2019 -

Lou Bachrodt Auto Mall responded

Hi Nathan and thanks for the great feedback! We're very happy that Al was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 07, 2019

My wife and I entered the show room and looked around. Prosper came in from outside and attended to us right away upon seeing us. He quickly was able to get us the vehicle we were looking for. He was fri More

by Lost4werds
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Dec 09, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Prosper was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 07, 2019

Thank you. Thank you guys so much for getting me into my new Chevy spark 2020 with only 25 miles!.. I love it!!! I got the best deal around :) will be back in th More

by Dede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 09, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

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