
Lou Bachrodt Auto Mall
Rockford, IL
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Was a great experience Great communication and Was a great experience Great communication and service Jenny was great to work with and Patty was Very helpful Would highly recommend to anyone pu Was a great experience Great communication and service Jenny was great to work with and Patty was Very helpful Would highly recommend to anyone purchasing a new vehicle More

Bought my first new car from Lou Bachrodt. Sam was my salesperson who kindly greet me outside. I didn't know if I wanted pre owned or new.Sam was able to work with me and put me in a brand new car. Tha salesperson who kindly greet me outside. I didn't know if I wanted pre owned or new.Sam was able to work with me and put me in a brand new car. Thank again for everything. More
Mi esposa y yo compramos el auto que nos gusta Compramos el auto que queríamos y con la ayuda Sam Ferrille que es una persona con muchas capacidades de ventas y es una persona muy amable, divertida Compramos el auto que queríamos y con la ayuda Sam Ferrille que es una persona con muchas capacidades de ventas y es una persona muy amable, divertida y con muy buen sentido del humor que hizo que nuestra visita al concesionario fuera muy alegre, 100 puntos para Sam Ferrille. More

Very awesome experience. Fil was great to work with purchasing our Sierra. He was very educated on the vehicle, polite, professional and super helpful through the whole process! Highly recommend Lou B purchasing our Sierra. He was very educated on the vehicle, polite, professional and super helpful through the whole process! Highly recommend Lou Bachrodt, and if you have the chance working with Fil! More

Purchased the car we really wanted. Salesman helped us. He explained the features that we wanted. We test drives the vehicle without any sale pressure. He explained the features that we wanted. We test drives the vehicle without any sale pressure. More
"Our four car that we bought"! "It is our four car that we buy from this dealer, and we always have the best and easy experience with Fil and other sellers. Very satisfied" "It is our four car that we buy from this dealer, and we always have the best and easy experience with Fil and other sellers. Very satisfied" More

Jennifer was absolutely the best sales lady. She was personable and caring (using her umbrella so I didn't get wet). She made buying a car very painless and stress free. I'm sure people around there th personable and caring (using her umbrella so I didn't get wet). She made buying a car very painless and stress free. I'm sure people around there thought that we had known each for years because we laughed quite a bit. I will be recommending her to my friends and family. Thanks Jennifer! A job well done!!!!! More
GMC work Truck Joe took care of us quickly and professionally - he followed up with phone calls and emails - Joe ask us if we in need of anything else. Joe also prov Joe took care of us quickly and professionally - he followed up with phone calls and emails - Joe ask us if we in need of anything else. Joe also provided us with the avenues to go down for service or possible problems. Look forward to working with him again. More

Fil and Jenny were amazing! I couldn't have asked for a better experience then what Fil and Jenny brought to the table! So happy I chose to go to Lou Bachrodt, they have a very welcoming staff all around! better experience then what Fil and Jenny brought to the table! So happy I chose to go to Lou Bachrodt, they have a very welcoming staff all around! More