Lou Bachrodt Auto Mall

Sam made my first time buying a new car smooth and definitely will recommend to family and friends! For a chevy buyer this is the place to buy!! definitely will recommend to family and friends! For a chevy buyer this is the place to buy!! More

Great service, friendly, hard working, tentative to your needs and wishes. Very knowledgeable and overall great experience! I enjoy shopping at Lou Bachrodt VW of Rockford needs and wishes. Very knowledgeable and overall great experience! I enjoy shopping at Lou Bachrodt VW of Rockford More

Lou Bachrodt had the largest selection of used cars I found in the area. A good selection in my price range with my must have. The sales person Sam was not pushy. He genuinely listened to what I want found in the area. A good selection in my price range with my must have. The sales person Sam was not pushy. He genuinely listened to what I wanted a could afford. He didn't show me anything I couldn't buy. Sam explained all the features in my car so I could use them right away. Financing was easy and well explained. In all it was a painless experience. More

Al Luna at Lou Bachrodt Automall was friendly and courteous and worked with me to get me the vehicle I wanted and I'm very happy with my purchase. courteous and worked with me to get me the vehicle I wanted and I'm very happy with my purchase. More

My salesman did good job helping me with my purchase . The staff was very friendly . I was happy with my new purchase and I will come back again. The staff was very friendly . I was happy with my new purchase and I will come back again. More

Words can’t explain the amazing service Shari provided. Super personable kind patient helpful honest. A breathe of fresh air from a typical car salesperson. Super personable kind patient helpful honest. A breathe of fresh air from a typical car salesperson. More

We have bought our last 4 cars here and Sam is the BEST!! Patti in financing was great to deal with. Very friendly and professional overall. Patti in financing was great to deal with. Very friendly and professional overall. More

Took my Canyon Denali in for transmission issue. Service writer Chelsea was wonderful and polite. Only had vehicle a few hours and so far driving perfect.....Thanks Chelsea & Service Dept. Mark C. writer Chelsea was wonderful and polite. Only had vehicle a few hours and so far driving perfect.....Thanks Chelsea & Service Dept. Mark C. More

I came to Lou Bachrodt needing to buy a car for the first time after mine broke down and I received excellent service through a stressful time. Both Al Luna and Fil went above and beyond and I’m so happy wit time after mine broke down and I received excellent service through a stressful time. Both Al Luna and Fil went above and beyond and I’m so happy with the service and my new car! Thank you! More

Al was an amazing sales rep. He ensured that I felt comfortable with my car before I left the lot and even helped me set up all of the online components. I appreciate having his help and patience durin comfortable with my car before I left the lot and even helped me set up all of the online components. I appreciate having his help and patience during my purchase. More