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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

September 10, 2020

Fil made car shopping fun! He was friendly and knowledgeable about all the cars we looked at. He took the time to learn what we wanted regarding features to find us the perfect car with no pressu More

by Taresa S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Sep 11, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 09, 2020

Very polite and helpful will help you get the car you want in a professional and timely manner. The staff are knowledgeable about the cars that they are selling More

by dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Michael Hall, Rob Nelson
Sep 11, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 07, 2020

It was a pleasure to work with Michael. He found me the right vehicle at the right price. Love my Tiguan! I will be back. More

by szypper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Sep 08, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 07, 2020

Very patient and understanding I was having a hard time choosing what I wanted and I did not once feel pressured into making a discussion More

by Juliabby24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Sep 08, 2020 -

Lou Bachrodt Auto Mall responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 04, 2020

Got me what I wanted quickly Fil was great to work with I drove up to Rockford from Rock Falls for the truck and the deal I was looking for Fil made it happen for me More

by Spoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Sep 06, 2020 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 03, 2020

Jennifer was very helpful in finding me the right truck that I was looking for. She also made it real easy to do all the paperwork as I requested during this pandemic. Thanks again and I would request her More

by douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Sep 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review, Douglas. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 03, 2020

Jenny was very helpful and knowledgeable! Highly recommend Jenny and Lou Bachrodt! Made the process of purchasing my new vehicle fun and look forward to doing business with them again in the future! More

by Zachpatnou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Sep 06, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 03, 2020

Definitely the best car buying experience I’ve had in Rockford . Everyone was very friendly and helpful and willing to go out their way to make sure I had the best experience possible and got what I need More

by Jas Mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Joe Luy
Sep 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 03, 2020

Very helpful with what I needed. Explained a lot on what was needed to be known. Always in contact with you and willing to help with whatever needed More

by db90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Prosper Rubino
Sep 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 02, 2020

Excellent experience with Lou Bachrodt Chevy! I told them what I wanted, they found a vehicle with everything I was looking for and then some. More

by Jumpinj62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Sep 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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