Lou Bachrodt Auto Mall

I was conducting an exploratory search of a newer model manual shift VW. I was debating whether to upgrade to another car. Lionel and Shain were very helpful. Lionel was especially helpful, even though I t manual shift VW. I was debating whether to upgrade to another car. Lionel and Shain were very helpful. Lionel was especially helpful, even though I told him upfront it was a long shot. In the end I did not purchase the vehicle. However, I would recommend Lionel to any future client, for he was courteous, knowledgeable, and not pushy. Kudos to the dealership all around. More

Service was great. The gentleman was very patient with me work hard to get me the car , will be back for my red car GREAT service work hard to get me the car , will be back for my red car GREAT service More

Both Jennifer and Lionel were very helpful with getting me the car I wanted. It took a few weeks to find the perfect vehicle but they were very diligent. They were also very helpful with giving updates on me the car I wanted. It took a few weeks to find the perfect vehicle but they were very diligent. They were also very helpful with giving updates on the car search! More

Fil made car shopping fun! He was friendly and knowledgeable about all the cars we looked at. He took the time to learn what we wanted regarding features to find us the perfect car with no pressu knowledgeable about all the cars we looked at. He took the time to learn what we wanted regarding features to find us the perfect car with no pressure! I would highly recommend checking out all the great cars at Bachrodt and see Fil! More

Very polite and helpful will help you get the car you want in a professional and timely manner. The staff are knowledgeable about the cars that they are selling want in a professional and timely manner. The staff are knowledgeable about the cars that they are selling More

It was a pleasure to work with Michael. He found me the right vehicle at the right price. Love my Tiguan! I will be back. right vehicle at the right price. Love my Tiguan! I will be back. More

Very patient and understanding I was having a hard time choosing what I wanted and I did not once feel pressured into making a discussion choosing what I wanted and I did not once feel pressured into making a discussion More

Got me what I wanted quickly Fil was great to work with I drove up to Rockford from Rock Falls for the truck and the deal I was looking for Fil made it happen for me drove up to Rockford from Rock Falls for the truck and the deal I was looking for Fil made it happen for me More

Jennifer was very helpful in finding me the right truck that I was looking for. She also made it real easy to do all the paperwork as I requested during this pandemic. Thanks again and I would request her that I was looking for. She also made it real easy to do all the paperwork as I requested during this pandemic. Thanks again and I would request her again when I buy another one. More

Jenny was very helpful and knowledgeable! Highly recommend Jenny and Lou Bachrodt! Made the process of purchasing my new vehicle fun and look forward to doing business with them again in the future! recommend Jenny and Lou Bachrodt! Made the process of purchasing my new vehicle fun and look forward to doing business with them again in the future! More