Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

October 18, 2020

The dealership was very welcoming. The salesman and loan department did everything to help me get a reliable car. They were able to keep the monthly payments down which was key for me. I’ll be recommending More

by jaeieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Oct 21, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 16, 2020

Very helpful fast great customer service his quality of work is amazing there was no rush he took care of everything in a timely manner More

by jefeslab95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Oct 16, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 14, 2020

Very much enjoyed dealing with Sam. Excellent experience In buying a first time car for son. Happy with both the service and quality of the vehicle. More

by hobby836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 16, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 13, 2020

Sam was great! He made the process of buying a car pain-free and pleasant. He was very helpful and friendly. Great experience all around, would highly recommend. More

by shelly3820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 16, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 10, 2020

Sam was very knowledgeable in all Chevy and GMC products. Sam was very easy to work with and not high pressure. Overall a very pleasant experience. More

by s.kehe
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 14, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 10, 2020

Great place to get a car! Sam was awesome to work with and made the process very easy. I highly recommend Lou Bachrodt Auto Mall! More

by Justinh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 14, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 08, 2020

The dealership really cares about there customers. They do absolutely everything they can to get you everything you want for yoir vehicle!! I will be using them again in the future!! More

by Abucksfan1334
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Oct 09, 2020 -

Lou Bachrodt Auto Mall responded

It was a pleasure to read about your experience at Lou Bachrodt Chevrolet Buick GMC. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 07, 2020

Sam was very helpful and insightful on my new vehicle purchase from the start of the process. His goal was to provide me with the best quality service and get me what I was looking for in my new vehicle. More

by 2021Tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 12, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sam and our team were helpful during your visit and that you love your new Tahoe. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 03, 2020

Always a pleasant experience working with Sam. We have worked with Sam for all of our vehicle purchases over the years and will definitely continue to do so. More

by mgesmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 07, 2020 -

Lou Bachrodt Auto Mall responded

Congratulations on the new vehicle! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 02, 2020

Our experience was fantastic in purchasing a car for our son. Shari was helpful, knowledgeable and made the process enjoyable. Highly recommend to friends/family. More

by Mcchesney4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Dwyer
Oct 07, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

...
68
...