
Lou Bachrodt Auto Mall
Rockford, IL
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Sam was a pleasure to deal with. He was very helpful and the entire process was simple, efficient and no nonsense. I would highly recommend Sam Ferrille and Lou Bachrodt Auto. the entire process was simple, efficient and no nonsense. I would highly recommend Sam Ferrille and Lou Bachrodt Auto. More
They were professional and not pushy - I knew the general manager there for years and the new management is just as friendly. The process was great and not intimidating. Love my new Colorado Pickup. manager there for years and the new management is just as friendly. The process was great and not intimidating. Love my new Colorado Pickup. More
I was able to buy a new car I never thought I was ever do that until I STOP inside Lou bachrodt and bought new 2020 trax ls that until I STOP inside Lou bachrodt and bought new 2020 trax ls More

Michael was courteous and respectful. The entire process was fairly quick. Other employees were always making sure I was being assisted. Nobody was pushy or rude. was fairly quick. Other employees were always making sure I was being assisted. Nobody was pushy or rude. More
My purchase last week of a 2021 GMC Canyon Denali truck was excellent. Starting with a phone call from the vehicle salesman Sam Ferrille, to the final purchase of the truck. Everything was explained to m was excellent. Starting with a phone call from the vehicle salesman Sam Ferrille, to the final purchase of the truck. Everything was explained to me about the vehicle by Sam as I purchased it, and the required paperwork was very smooth when dealing with Fil, in the final purchasing of the vehicle. Very good dealership to deal with, in getting a great truck, at a fair price. More

My vehicle wasn't Detailed As Promised And I was Very Disappointed With The Salemam Michael Hall ... The day I Picked it up it was on Empty !! And Had to ask for a Manger for Gas !! And Got Beat on the Disappointed With The Salemam Michael Hall ... The day I Picked it up it was on Empty !! And Had to ask for a Manger for Gas !! And Got Beat on the Price !! I will never do business there again or Send Anyone !! More
Great customer service. I was greeted the minute I walked through the door and the sales team made the experience easy for me. Great professionalism. through the door and the sales team made the experience easy for me. Great professionalism. More
excellent experience. Found exactly what we were looking for. Jenny Moreland was outstanding in providing quality satisfied service, JOB WELL DONE,it felt like dealing with an old friend or family. for. Jenny Moreland was outstanding in providing quality satisfied service, JOB WELL DONE,it felt like dealing with an old friend or family. More
Excellent experience, great staff, pleasure to do business with. Great price, great service, made the process very easy and straightforward. Would gladly purchase here again. business with. Great price, great service, made the process very easy and straightforward. Would gladly purchase here again. More