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Lou Bachrodt Auto Mall

Rockford, IL

4.8
2,156 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,156 reviews

October 28, 2020

Great customer service. I was greeted the minute I walked through the door and the sales team made the experience easy for me. Great professionalism. More

by Jirwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Nov 02, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 21, 2020

excellent experience. Found exactly what we were looking for. Jenny Moreland was outstanding in providing quality satisfied service, JOB WELL DONE,it felt like dealing with an old friend or family. More

by gary cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Oct 26, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that Jennifer was able to provide an efficient and overall positive experience. Please come see us for any future needs. Thank you again and congratulations on your new car! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 19, 2020

Excellent experience, great staff, pleasure to do business with. Great price, great service, made the process very easy and straightforward. Would gladly purchase here again. More

by rdnavajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 22, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 18, 2020

The dealership was very welcoming. The salesman and loan department did everything to help me get a reliable car. They were able to keep the monthly payments down which was key for me. I’ll be recommending More

by jaeieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Oct 21, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 16, 2020

Very helpful fast great customer service his quality of work is amazing there was no rush he took care of everything in a timely manner More

by jefeslab95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Oct 16, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 14, 2020

Very much enjoyed dealing with Sam. Excellent experience In buying a first time car for son. Happy with both the service and quality of the vehicle. More

by hobby836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 16, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 13, 2020

Sam was great! He made the process of buying a car pain-free and pleasant. He was very helpful and friendly. Great experience all around, would highly recommend. More

by shelly3820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 16, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 10, 2020

Sam was very knowledgeable in all Chevy and GMC products. Sam was very easy to work with and not high pressure. Overall a very pleasant experience. More

by s.kehe
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 14, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 10, 2020

Great place to get a car! Sam was awesome to work with and made the process very easy. I highly recommend Lou Bachrodt Auto Mall! More

by Justinh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 14, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 08, 2020

The dealership really cares about there customers. They do absolutely everything they can to get you everything you want for yoir vehicle!! I will be using them again in the future!! More

by Abucksfan1334
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Oct 09, 2020 -

Lou Bachrodt Auto Mall responded

It was a pleasure to read about your experience at Lou Bachrodt Chevrolet Buick GMC. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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