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Lou Bachrodt Auto Mall
Rockford, IL
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Sam was great to work with. He does not come off as pushy or disingenuous like other car salesmen I have dealt with in the past. Patti, in finance, was also wonderful to work with. Overall great experience. or disingenuous like other car salesmen I have dealt with in the past. Patti, in finance, was also wonderful to work with. Overall great experience. More
the quality of service i received at Lou Bachrodt surprised me in the best way. Everyone helping with the process was so kind and made the experience so easy. Adam did a great job explaining every de surprised me in the best way. Everyone helping with the process was so kind and made the experience so easy. Adam did a great job explaining every detail and answered every question of mine with expertise. definitely a great person to work with for your purchase. More
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Sam was a pleasure to deal with. He was very helpful and the entire process was simple, efficient and no nonsense. I would highly recommend Sam Ferrille and Lou Bachrodt Auto. the entire process was simple, efficient and no nonsense. I would highly recommend Sam Ferrille and Lou Bachrodt Auto. More
They were professional and not pushy - I knew the general manager there for years and the new management is just as friendly. The process was great and not intimidating. Love my new Colorado Pickup. manager there for years and the new management is just as friendly. The process was great and not intimidating. Love my new Colorado Pickup. More
I was able to buy a new car I never thought I was ever do that until I STOP inside Lou bachrodt and bought new 2020 trax ls that until I STOP inside Lou bachrodt and bought new 2020 trax ls More
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Michael was courteous and respectful. The entire process was fairly quick. Other employees were always making sure I was being assisted. Nobody was pushy or rude. was fairly quick. Other employees were always making sure I was being assisted. Nobody was pushy or rude. More
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I was hard on Michael but he worked with everything I threw at him. I wanted the features I wanted and he got it for me. Great sales rep. threw at him. I wanted the features I wanted and he got it for me. Great sales rep. More
My purchase last week of a 2021 GMC Canyon Denali truck was excellent. Starting with a phone call from the vehicle salesman Sam Ferrille, to the final purchase of the truck. Everything was explained to m was excellent. Starting with a phone call from the vehicle salesman Sam Ferrille, to the final purchase of the truck. Everything was explained to me about the vehicle by Sam as I purchased it, and the required paperwork was very smooth when dealing with Fil, in the final purchasing of the vehicle. Very good dealership to deal with, in getting a great truck, at a fair price. More
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My vehicle wasn't Detailed As Promised And I was Very Disappointed With The Salemam Michael Hall ... The day I Picked it up it was on Empty !! And Had to ask for a Manger for Gas !! And Got Beat on the Disappointed With The Salemam Michael Hall ... The day I Picked it up it was on Empty !! And Had to ask for a Manger for Gas !! And Got Beat on the Price !! I will never do business there again or Send Anyone !! More