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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

January 05, 2021

sam was a good salesman i would buy another vehicle from him in the future and recommend him to my friendsfamily and my neighbors he was very nice to work with More

by Labdad2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jan 08, 2021 -

Lou Bachrodt Auto Mall responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 03, 2021

Very pleasant to work with everyone that we had contact with today!! No pressure- appreciated that we could take the vehicle out for a test drive just us. The only thing that would have been nice in our fa More

by ckeene420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Galligan excellent!! , Michael Hall, Shain Bono
Jan 06, 2021 -

Lou Bachrodt Auto Mall responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 31, 2020

Mike was an awesome sales person and went out of his way to meet every one of my needs. He ensured I was happy with my purchase and ensure the price and features were exactly what I needed. Thanks Michael H More

by john60178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 05, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 30, 2020

The process was quick and easy and Michael was very helpful during the process. The truck was clean and serviced.Thank you Michael! Happy with truck. More

by lgaytan1
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 05, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your truck purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 29, 2020

Michael Hall is the most phenomenal salesmen that I have ever worked with and I have worked with a plethora over the years. He's Awesome!!! More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty in finance is 5 star, Michael Hall
Dec 31, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 28, 2020

We have been buying cars from Lou Bachrodt for over 20 years. Everyone we have dealt with are very knowledgeable, helpful, and nice. Joe is a great salesman and Courtney is wonderful in the service depart More

by RICEKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Courtney Karau
Dec 31, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 27, 2020

Had a great experience buying a newer truck. Sam and Gary went above and beyond to make my purchase hassle free. Anyone looking to buy a newer vehicle should see Gray or Sam. Both did an amazing job getting More

by ohjay1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Gary Jackson
Dec 30, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 23, 2020

Was an easy buying experience . Joe was great to work with price was good. Very happy with the truck. Would definitely consider them for my next vehicle purchase More

by H2ost4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Dec 29, 2020 -

Lou Bachrodt Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 19, 2020

Michael hall, was a great help my experience here was wonderful. I didn't expect to walk out with anything today he made it happen.. More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 23, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback, Jeremy! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 18, 2020

My VW Atlas purchase was outstanding! Your dealership kept there word and did what they said they would over the phone. Inness and Shain at the showroom desk were also outstanding in addition to Jordan w More

by Chris.lindsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Innesss, Shain Bono, Jordan Castle
Dec 23, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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