Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

January 08, 2021

I had a great buying experience with everyone at Lou Bachrodt. Jennifer was very knowledgeable and helpful. She was honest and straight forward which is much appreciated. Phil followed up with a deal More

by Mbfeider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil, Jennifer Morelock
Jan 13, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 08, 2021

Jennifer has made the buying experience great. She follows up and handles issues within a timely and professional manner. Great Job Jenny you are awesome! More

by dorothy.stevenson34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jan 13, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 08, 2021

We were looking for another Toyota to replace our 2004 Toyota Rav. Bachrodt had a 2014 Toyota Sienna that was what I was looking for so I stopped in took it for a drive . We liked it after test drive made More

by alsafe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jan 13, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 08, 2021

Brian was super personable and easy to work with. I will come back to him specifically in the future to purchase my next new vehicle! More

by Meiborg.tylerj0584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 08, 2021

I purchased a used 2014 BMW with minimal knowledge on the brand. Todd was super helpful with the purchase and getting me comfortable with the car ! He answered all my questions and I will definitely go back More

by Mary c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Claussen
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

Everyone I came into contact with at Lou Bachrodt was extremely friendly and helpful. Jennifer would definitely take the cake when it comes to her hospitality! She helped me find the perfect car for me t More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

This guy helped me get the car i needed for price i wanted and is very professional, tried to get his number for when he gets off of work and he didnt cave, guess i will have to stick to grinder. More

by Qtpie
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

The service was great Brian helped me out to find the perfect vehicle for me! Would highly recommend coming to see him to buy a new vehicle. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

Brian was extremely helpful with my purchase. He found the right vehicle for me and my business and made sure I was comfortable with my purchase. He was also very knowledgeable! Definitely will buy from h More

by Jhammack31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

I had a very nice experience at the dealership. Brian has such great customer service and helped me find just what I needed. It was friendly atmosphere! More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

...
63
...