Back

Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,160 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,160 reviews

January 08, 2021

Brian was super personable and easy to work with. I will come back to him specifically in the future to purchase my next new vehicle! More

by Meiborg.tylerj0584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 08, 2021

I purchased a used 2014 BMW with minimal knowledge on the brand. Todd was super helpful with the purchase and getting me comfortable with the car ! He answered all my questions and I will definitely go back More

by Mary c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Claussen
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

Everyone I came into contact with at Lou Bachrodt was extremely friendly and helpful. Jennifer would definitely take the cake when it comes to her hospitality! She helped me find the perfect car for me t More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

This guy helped me get the car i needed for price i wanted and is very professional, tried to get his number for when he gets off of work and he didnt cave, guess i will have to stick to grinder. More

by Qtpie
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

The service was great Brian helped me out to find the perfect vehicle for me! Would highly recommend coming to see him to buy a new vehicle. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

Brian was extremely helpful with my purchase. He found the right vehicle for me and my business and made sure I was comfortable with my purchase. He was also very knowledgeable! Definitely will buy from h More

by Jhammack31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 07, 2021

I had a very nice experience at the dealership. Brian has such great customer service and helped me find just what I needed. It was friendly atmosphere! More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 12, 2021 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 05, 2021

sam was a good salesman i would buy another vehicle from him in the future and recommend him to my friendsfamily and my neighbors he was very nice to work with More

by Labdad2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jan 08, 2021 -

Lou Bachrodt Auto Mall responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 03, 2021

Very pleasant to work with everyone that we had contact with today!! No pressure- appreciated that we could take the vehicle out for a test drive just us. The only thing that would have been nice in our fa More

by ckeene420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Galligan excellent!! , Michael Hall, Shain Bono
Jan 06, 2021 -

Lou Bachrodt Auto Mall responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 31, 2020

Mike was an awesome sales person and went out of his way to meet every one of my needs. He ensured I was happy with my purchase and ensure the price and features were exactly what I needed. Thanks Michael H More

by john60178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 05, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

...
62
...