Lou Bachrodt Auto Mall
Rockford, IL
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I had an excellent experience at Lou Bachrodt Auto Mall, even though I purchased a Certified Pre-Owned Mazda CX-3 which wasn’t their typically inventory. Jenny was extremely personable, well mannered, an even though I purchased a Certified Pre-Owned Mazda CX-3 which wasn’t their typically inventory. Jenny was extremely personable, well mannered, and answered any questions I had. We ended up going with this dealer vs a competitor this March b/c they treated me and my father much better and worked with our price range. More
Prosper was the best he helped us right away. I would recommend him to everyone and anyone. He answered all questions if he didn’t know the answer he went and found out right away. The BEST! recommend him to everyone and anyone. He answered all questions if he didn’t know the answer he went and found out right away. The BEST! More
Sam did a great job helping us find the vehicke we wanted. Sam was very friendly and professional. Would return again to purchase another vehicle. wanted. Sam was very friendly and professional. Would return again to purchase another vehicle. More
Jenny and Fil were amazing when helping us out! Both went above and beyond to help us get a new car! I couldn't express how much I appreciated everything you guys did! above and beyond to help us get a new car! I couldn't express how much I appreciated everything you guys did! More
It was a pleasure working with Sam he made our experience in purchasing a vehicle exciting and fun. He is proficient with a great since of humor. I recommend any and everyone that is looking to purchase a ve in purchasing a vehicle exciting and fun. He is proficient with a great since of humor. I recommend any and everyone that is looking to purchase a vehicle to visit Lou Bachrodt Auto Mall the staff and service is excellent. More
Jenny was wonderful to work with! Lou Bachrodt staff was friendly and knowledgeable. We will recommend all our family and friends to come here. Thanks! friendly and knowledgeable. We will recommend all our family and friends to come here. Thanks! More
Lou Bachrodt's team went above and beyond for me when handling my new truck purchase. Circumstances around installing options and delivery of the new vehicle required a temporary loaner and they came th handling my new truck purchase. Circumstances around installing options and delivery of the new vehicle required a temporary loaner and they came through for me! And when an issue arose through no fault of their own, they handled that for me, as well! I would recommend Sam and the rest of their team to family and friends. More
Once again Sam went over and above. It was just 2 weeks prior that my parents bought a new vehicle. Unfortunately this one just wasn't working out for them. Since their previous vehicles they had had for m prior that my parents bought a new vehicle. Unfortunately this one just wasn't working out for them. Since their previous vehicles they had had for more than 18 years, at their age happiness is more important than anything. Sam made the rare but necessary transaction to change them to a new truck that they wanted. His patience and true understanding is undeniably from within. Thank you Sam and Lou Bachrodt for making it happen again. More
Bought multiple cars with Sam, always does an amazing job and this was no exception. He takes time to listen to my needs and meet my price but also took time to find me something that would be in good shape and this was no exception. He takes time to listen to my needs and meet my price but also took time to find me something that would be in good shape for a used vehicle. He really went above and beyond More