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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.5
2,173 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

March 19, 2021

A great experience very friendly and helpful and I came home with a 2021 Chevy trailblazer for a good price Jenny was great all around More

by MKgorostieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
Report | Print
Mar 24, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 18, 2021

My salesman always explains everything I get the best price service and the car that I want I am never pressured I can take my time More

by Bigjoe51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Report | Print
Mar 23, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 18, 2021

Fil and Sam are the only guys I will work with. I highly recommend this dealership. very fair and honest and they take their time with you. More

by Cocacolagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille
Report | Print
Mar 23, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 16, 2021

My salesman was Sam he was excellent and knowledgeable on my 2020 truck I got I had it for a couple of months now it great! More

by Ericamoore1787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sam and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 16, 2021

He really worked with me and got me financed. I got a pretty good deal with affordable payments. Looked at another dealership but they couldn't offer me what Lou Bachrodt offered More

by Takishalockhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 16, 2021

Definitely a great experience will be buying another vehicle very soon! Adam was a great guy! Going to be a memorable experience also had fun shooting the basketball shots for extra money off along with More

by Devonstokers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono, Adam Dokken
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 15, 2021

Thank you for all the hard work. Jennifer and Fil was a great help i will always go to Lou Bachrodt for my vehicles. Thank you😊 More

by jazz.deon19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 13, 2021

We had wonderful service with our salesmen. He was very professional and informative about any questions that we had regarding our vehicle purchase. Thanks Ted! More

by Kschenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Galligan
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 13, 2021

Ted was very helpful in the process of finding and purchasing our new car. He was very personable and friendly! Thanks so much for your help, Ted! More

by jaymieheintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Galligan
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 12, 2021

Joe Luy is the best, he always takes great care of my family and myself. Whatever the need he can find the best fit! Loralee More

by DAISY3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and our team were helpful during your visit! If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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