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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,160 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

March 16, 2021

My salesman was Sam he was excellent and knowledgeable on my 2020 truck I got I had it for a couple of months now it great! More

by Ericamoore1787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
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Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sam and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 16, 2021

He really worked with me and got me financed. I got a pretty good deal with affordable payments. Looked at another dealership but they couldn't offer me what Lou Bachrodt offered More

by Takishalockhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
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Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 16, 2021

Definitely a great experience will be buying another vehicle very soon! Adam was a great guy! Going to be a memorable experience also had fun shooting the basketball shots for extra money off along with More

by Devonstokers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono, Adam Dokken
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Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 15, 2021

Thank you for all the hard work. Jennifer and Fil was a great help i will always go to Lou Bachrodt for my vehicles. Thank you😊 More

by jazz.deon19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
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Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 13, 2021

We had wonderful service with our salesmen. He was very professional and informative about any questions that we had regarding our vehicle purchase. Thanks Ted! More

by Kschenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Galligan
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 13, 2021

Ted was very helpful in the process of finding and purchasing our new car. He was very personable and friendly! Thanks so much for your help, Ted! More

by jaymieheintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Galligan
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 12, 2021

Joe Luy is the best, he always takes great care of my family and myself. Whatever the need he can find the best fit! Loralee More

by DAISY3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and our team were helpful during your visit! If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 12, 2021

Courtney went out of her way to make sure I was taken care of for the recalls on my 2016 Chevy 4500 thanks! Loralee Coggins More

by DAISY3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau
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Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 11, 2021

Adam and Shain made it easy and really personable. As a women buying a car they made it less intimidating. I love my Jetta. Thanks . More

by karlagonzalez304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Adam Dokken
Report | Print
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 10, 2021

Adam was the best knowledgeable salesman and he did everything to his best. Whoever was managing was not about the customer but grateful still. Ty More

by Cascey jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Adam Dokken
Report | Print
Mar 12, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate the time you took out of your day to provide this feedback, Cascey. At Lou Bachrodt Chevrolet Buick GMC, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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