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Lou Bachrodt Auto Mall
Rockford, IL
2,160 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,160 reviews
April 10, 2021
Jenn and Gary were great to work with everything went smoothly and care free, very good customer service with those 2 answered every question I had would recommend them to anyone smoothly and care free, very good customer service with those 2 answered every question I had would recommend them to anyone More
by Bigkid392
Employees Worked With
Gary Jackson, Jennifer Morelock
April 10, 2021
Everybody was very helpful made my experience great. Mike was great with explaining everything about the car and bringing all options. Fil was great with working with me and getting everything to where i wan was great with explaining everything about the car and bringing all options. Fil was great with working with me and getting everything to where i wanted it to be More
by a.edwards5606
Employees Worked With
Fil Sotomayor, Michael Hall
April 04, 2021
Very good to work with Jennifer and crew with the purchase of my 2018 Tundra. Great communication even with me being 4 hours away. I would recommend to anyone. purchase of my 2018 Tundra. Great communication even with me being 4 hours away. I would recommend to anyone. More
by Joe
Employees Worked With
Jennifer Morelock
April 03, 2021
Michael was extremely professional and easy to work with. Michael made my car buying experience fantastic! The dealer had what I was looking for in stock. Michael made my car buying experience fantastic! The dealer had what I was looking for in stock. More
by Cherryvalleyman
Employees Worked With
Michael Hall
March 31, 2021
Everyone is really friendly and takes an interest in helping you. I'm a first time buyer and was really happy that everyone was so kind and patient. helping you. I'm a first time buyer and was really happy that everyone was so kind and patient. More
by Elizabeth Kellems
Employees Worked With
Patti Galligan, Al Luna
March 31, 2021
Jenny and Fil were amazing to deal with. Walked us through the entire ordering process and kept us informed throughout the entire build. We couldn’t be happier! through the entire ordering process and kept us informed throughout the entire build. We couldn’t be happier! More
by rfahrneyteaches3
Employees Worked With
Fil Sotomayor, Jennifer Morelock
March 30, 2021
I went to the dealership to look at one car only. Prosper met me outside and answered all of my questions and got me into that ONE car. Thanks! met me outside and answered all of my questions and got me into that ONE car. Thanks! More
by Shoelaces21
Employees Worked With
Prosper Rubino
March 30, 2021
Best treatment in a long mile. We were greeted immediately. We then left to check out what else was in town and then back for some more special treatment and a new vehicle. immediately. We then left to check out what else was in town and then back for some more special treatment and a new vehicle. More
by NancyS
Employees Worked With
The lady that handled paperwork and the detailed, Sam Ferrille, Adam Dokken
March 29, 2021
Adam was awesome! He was very patient with my family and very understanding. I also worked with Shain, who was just as great. Thank you for making this happen! very understanding. I also worked with Shain, who was just as great. Thank you for making this happen! More
by MirelaGavric
Employees Worked With
Shain Bono, Adam Dokken
March 28, 2021
Mike was awesome!!!! Great experience, love my new jeep. Made the entire process very simple.i will definitely keep coming back here for my vehicles. Made the entire process very simple.i will definitely keep coming back here for my vehicles. More
by G_lisson85
Employees Worked With
Michael Hall, Shain Bono
