Lou Bachrodt Auto Mall
Rockford, IL
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This is one of the best dealership I have ever been to. My first impression was so pleasant and I was able to get a dream car unexpectedly. This will last for a long time. My first impression was so pleasant and I was able to get a dream car unexpectedly. This will last for a long time. More
Everything went pretty good although the car was not vacuumed at time of delivery so I did it myself the next day after I noticed. Not a big deal and I realize it is a used car but c'mon man. Those are vacuumed at time of delivery so I did it myself the next day after I noticed. Not a big deal and I realize it is a used car but c'mon man. Those are the little details that keep people coming back. More
Sam Ferrille made our experience absolutely great! He was very professional and polite. Sam didn’t make us feel rushed or like he was just trying to make a sale. He went above and beyond, located a specific very professional and polite. Sam didn’t make us feel rushed or like he was just trying to make a sale. He went above and beyond, located a specific vehicle for us and had clear communication the entire time. Sam made the process easy for us even while finding a lender that would accept us and still be a good deal for us. More
The BEST car buying experience EVER!! This is 2nd time we have bought a car thru your dealership and used Jennifer specifically....she is the BEST!!! have bought a car thru your dealership and used Jennifer specifically....she is the BEST!!! More
Same is great! I have bought two cars from him now and is awesome!!!! Very nice customer service and went beyond and above to get me into a new car. awesome!!!! Very nice customer service and went beyond and above to get me into a new car. More
Sam and Phil are great I drove 100 miles to get the car when I got there everything was ready and no surprise was out of there in one hour great people marc jacques when I got there everything was ready and no surprise was out of there in one hour great people marc jacques More
Working with Adam was a pleasure he treated me very well, he was super helpful and made the nervousness or buying my first car disappear. Thank you Adam I hope to do business with you in the future. he was super helpful and made the nervousness or buying my first car disappear. Thank you Adam I hope to do business with you in the future. More
I couldn’t feel more blessed with this purchase. I’m amazed with how genuine, quick and honest Jennifer and Fil were with their help of it all. They helped make this dream happen and I will recommend a amazed with how genuine, quick and honest Jennifer and Fil were with their help of it all. They helped make this dream happen and I will recommend anyone to them from now on. Thank you from the bottom of my heart! More