
Lou Bachrodt Auto Mall
Rockford, IL
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Sam and team were great I hate the entire process of car shopping and buying but we have done it twice with them now and I couldn’t be more pleased. shopping and buying but we have done it twice with them now and I couldn’t be more pleased. More
Sam was very helpful and knowledgeable and made the car buying process easy! He made the 80 mile drive worthwhile. All staff were friendly and great to work with. buying process easy! He made the 80 mile drive worthwhile. All staff were friendly and great to work with. More

This was one of the best experiences I've had buying a car. It was a smooth and painless process. No pressure. They took the time to answer all of my questions. car. It was a smooth and painless process. No pressure. They took the time to answer all of my questions. More

Our salesman Sam and Fil the used car financing manager went above and beyond to get our deal done! This is our fourth car from this dealership and have had a good experience every time! went above and beyond to get our deal done! This is our fourth car from this dealership and have had a good experience every time! More
Picked up my new ride from Michael yesterday.It was the Picked up my new ride from Michael yesterday. It was the quickest most hassle-free purchase I've Ever made. Michael was helpful, professional and Picked up my new ride from Michael yesterday. It was the quickest most hassle-free purchase I've Ever made. Michael was helpful, professional and courteous and went the extra mile to make sure I was ecstatic with my experience. Will definitely be back for my next ride. More
I have bought several vehicles over a span of about 10 years. Luckily for the family we have had only one salesman Sam..We will not buy from any other dealer or any other salesman. Thanks for all the time years. Luckily for the family we have had only one salesman Sam..We will not buy from any other dealer or any other salesman. Thanks for all the time you spend listening to us and finding the right vehicle every time. If you’re looking for a great dealer and the best salesman ask for Sam, and you will see what we mean. More

Jennifer Morelock, our sales person, was very helpful throughout the entire car buying process. She went into great detail explaining all of the features of the vehicle throughout the entire car buying process. She went into great detail explaining all of the features of the vehicle More
The Volkswagen dealer is excellent. The atmosphere is very welcoming and friendly, and the customer service was impeccable. The team really makes you feel welcomed and well-supported through the car buyi very welcoming and friendly, and the customer service was impeccable. The team really makes you feel welcomed and well-supported through the car buying process. A special thank you to Naim on helping me find the perfect car! More
I was highly recommended by my son. He bought a BMW in your dealer. Al was very professional GREAT JOB!! Al, keep up the great job. Will highly recommend family and friends. Also Patti or pam great custom your dealer. Al was very professional GREAT JOB!! Al, keep up the great job. Will highly recommend family and friends. Also Patti or pam great customer service. More