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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

May 15, 2021

Jennifer was awesome to work with! She explained everything throughly and was very straightforward! It was a pleasure! I’ll recommend her to work with! More

by Shatinn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.

May 15, 2021

Sam over at Lou Bachrodt Auto mall is one of the best salesman I’ve ever dealt with. There’s a reason why I was a repeat customer of his. Sam as well as the whole team at Lou Bachrodt are top notch to de More

by Rsamuelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

May 15, 2021

John was extremely helpful. He honored all of my requests and requirements in my shopping experience. The entire process was comfortable and easy. I walked away with a car I love in the budget I set with al More

by psychd917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon!

May 14, 2021

The transaction went very smooth and went beyond my expectations. The salesperson, Sam was extremely helpful and saw to it that we were completely satisfied with everything before we left with the car. More

by J.kapotas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know.

May 14, 2021

John did a great job explaining the vehicle n getting a payment I wanted. I will definitely be back to purchase from lou bachrodt and John again in the future. More

by Dkearns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
May 19, 2021 -

Lou Bachrodt Auto Mall responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

May 14, 2021

A anyone looking for a Volkswagen shorts definitely go see Adam Dokken. I've bought a lot of cars in my time and dealing with Adam was one of the easiest salesman I have ever dealt with. Great communicati More

by track6726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Adam Dokken
May 19, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

May 14, 2021

Very impressed with the appearance of the store, lot was clean and well displayed out. Prosper greeted my when I pulled up and staff was super friendly, highly recommend More

by calvinmusch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Prosper Rubino
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

May 14, 2021

Mr Hall was very polite, patient and professional.It was a pleasure working with him. I would recommend this young man to all my family and Friends who were interested in purchasing a vehicle from a nice cl More

by Fourseasontravels
Recommend Dealer
Yes
Employees Worked With
Michael Hall
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

May 13, 2021

Lionel was the best salesman! I recommend him and the dealership! He explained everything well and was not pushy. This was my first time buying a brand new car and he made it smooth and the best transiti More

by Ebonie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
May 18, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 13, 2021

Sam is the best. He is very personable & listens to the customers wants and needs in a vehicle. I would highly recommend him to anyone. More

by Chrisp22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono
May 18, 2021 -

Lou Bachrodt Auto Mall responded

Chris, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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