Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

May 25, 2021

Sam and team were great I hate the entire process of car shopping and buying but we have done it twice with them now and I couldn’t be more pleased. More

by Chelsea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 27, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review, Chelsea. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 24, 2021

Al did a wonderful job with answering all our questions and was very polite I would recommend him and Lou Bachrodt to everyone great service More

by amonicavan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
May 27, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 23, 2021

Sam was very helpful and knowledgeable and made the car buying process easy! He made the 80 mile drive worthwhile. All staff were friendly and great to work with. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Fil Sotomayor, Sam Ferrille
May 26, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 22, 2021

This was one of the best experiences I've had buying a car. It was a smooth and painless process. No pressure. They took the time to answer all of my questions. More

by joeandrobin1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
May 26, 2021 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 21, 2021

Our salesman Sam and Fil the used car financing manager went above and beyond to get our deal done! This is our fourth car from this dealership and have had a good experience every time! More

by Davelor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil, Sam Ferrille
May 26, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 19, 2021

Picked up my new ride from Michael yesterday.It was the Picked up my new ride from Michael yesterday. It was the quickest most hassle-free purchase I've Ever made. Michael was helpful, professional and More

by Chuckie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
May 24, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 19, 2021

I have bought several vehicles over a span of about 10 years. Luckily for the family we have had only one salesman Sam..We will not buy from any other dealer or any other salesman. Thanks for all the time More

by Isabeauhawk59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono
May 24, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 18, 2021

Jennifer Morelock, our sales person, was very helpful throughout the entire car buying process. She went into great detail explaining all of the features of the vehicle More

by Leighton
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
May 21, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 16, 2021

The Volkswagen dealer is excellent. The atmosphere is very welcoming and friendly, and the customer service was impeccable. The team really makes you feel welcomed and well-supported through the car buyi More

by Runner21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Sabir
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

May 15, 2021

I was highly recommended by my son. He bought a BMW in your dealer. Al was very professional GREAT JOB!! Al, keep up the great job. Will highly recommend family and friends. Also Patti or pam great custom More

by henrypesina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti or pam from Finance great customer service , Al Luna
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future.

...
50
...