Lou Bachrodt Auto Mall
Rockford, IL
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This was one of the best experiences I've had buying a car. It was a smooth and painless process. No pressure. They took the time to answer all of my questions. car. It was a smooth and painless process. No pressure. They took the time to answer all of my questions. More
Our salesman Sam and Fil the used car financing manager went above and beyond to get our deal done! This is our fourth car from this dealership and have had a good experience every time! went above and beyond to get our deal done! This is our fourth car from this dealership and have had a good experience every time! More
Picked up my new ride from Michael yesterday.It was the Picked up my new ride from Michael yesterday. It was the quickest most hassle-free purchase I've Ever made. Michael was helpful, professional and Picked up my new ride from Michael yesterday. It was the quickest most hassle-free purchase I've Ever made. Michael was helpful, professional and courteous and went the extra mile to make sure I was ecstatic with my experience. Will definitely be back for my next ride. More
I have bought several vehicles over a span of about 10 years. Luckily for the family we have had only one salesman Sam..We will not buy from any other dealer or any other salesman. Thanks for all the time years. Luckily for the family we have had only one salesman Sam..We will not buy from any other dealer or any other salesman. Thanks for all the time you spend listening to us and finding the right vehicle every time. If you’re looking for a great dealer and the best salesman ask for Sam, and you will see what we mean. More
Jennifer Morelock, our sales person, was very helpful throughout the entire car buying process. She went into great detail explaining all of the features of the vehicle throughout the entire car buying process. She went into great detail explaining all of the features of the vehicle More
The Volkswagen dealer is excellent. The atmosphere is very welcoming and friendly, and the customer service was impeccable. The team really makes you feel welcomed and well-supported through the car buyi very welcoming and friendly, and the customer service was impeccable. The team really makes you feel welcomed and well-supported through the car buying process. A special thank you to Naim on helping me find the perfect car! More
I was highly recommended by my son. He bought a BMW in your dealer. Al was very professional GREAT JOB!! Al, keep up the great job. Will highly recommend family and friends. Also Patti or pam great custom your dealer. Al was very professional GREAT JOB!! Al, keep up the great job. Will highly recommend family and friends. Also Patti or pam great customer service. More
Jennifer was awesome to work with! She explained everything throughly and was very straightforward! It was a pleasure! I’ll recommend her to work with! everything throughly and was very straightforward! It was a pleasure! I’ll recommend her to work with! More
Sam over at Lou Bachrodt Auto mall is one of the best salesman I’ve ever dealt with. There’s a reason why I was a repeat customer of his. Sam as well as the whole team at Lou Bachrodt are top notch to de salesman I’ve ever dealt with. There’s a reason why I was a repeat customer of his. Sam as well as the whole team at Lou Bachrodt are top notch to deal with. I would recommend Sam to anyone of my friends or family who are in the market for a car! More
John was extremely helpful. He honored all of my requests and requirements in my shopping experience. The entire process was comfortable and easy. I walked away with a car I love in the budget I set with al and requirements in my shopping experience. The entire process was comfortable and easy. I walked away with a car I love in the budget I set with all the boxes checked off my wishlist. More