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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,160 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

May 22, 2021

This was one of the best experiences I've had buying a car. It was a smooth and painless process. No pressure. They took the time to answer all of my questions. More

by joeandrobin1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
May 26, 2021 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 21, 2021

Our salesman Sam and Fil the used car financing manager went above and beyond to get our deal done! This is our fourth car from this dealership and have had a good experience every time! More

by Davelor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil, Sam Ferrille
May 26, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 19, 2021

Picked up my new ride from Michael yesterday.It was the Picked up my new ride from Michael yesterday. It was the quickest most hassle-free purchase I've Ever made. Michael was helpful, professional and More

by Chuckie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
May 24, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 19, 2021

I have bought several vehicles over a span of about 10 years. Luckily for the family we have had only one salesman Sam..We will not buy from any other dealer or any other salesman. Thanks for all the time More

by Isabeauhawk59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono
May 24, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 18, 2021

Jennifer Morelock, our sales person, was very helpful throughout the entire car buying process. She went into great detail explaining all of the features of the vehicle More

by Leighton
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
May 21, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 16, 2021

The Volkswagen dealer is excellent. The atmosphere is very welcoming and friendly, and the customer service was impeccable. The team really makes you feel welcomed and well-supported through the car buyi More

by Runner21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Sabir
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

May 15, 2021

I was highly recommended by my son. He bought a BMW in your dealer. Al was very professional GREAT JOB!! Al, keep up the great job. Will highly recommend family and friends. Also Patti or pam great custom More

by henrypesina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti or pam from Finance great customer service , Al Luna
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future.

May 15, 2021

Jennifer was awesome to work with! She explained everything throughly and was very straightforward! It was a pleasure! I’ll recommend her to work with! More

by Shatinn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.

May 15, 2021

Sam over at Lou Bachrodt Auto mall is one of the best salesman I’ve ever dealt with. There’s a reason why I was a repeat customer of his. Sam as well as the whole team at Lou Bachrodt are top notch to de More

by Rsamuelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

May 15, 2021

John was extremely helpful. He honored all of my requests and requirements in my shopping experience. The entire process was comfortable and easy. I walked away with a car I love in the budget I set with al More

by psychd917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
May 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon!

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