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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

May 29, 2021

My experience was stress free. Al got me a lease on a WAY better vehicle for only 7 dollars more a month. I couldn't have asked for better. More

by shannonblack3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jun 03, 2021 -

Lou Bachrodt Auto Mall responded

Shannon, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 28, 2021

Excellent and professional attention from Victor. He dedicated time to me for showing and explaining me all the choices I could pick from. With him and his manager Naim I got the best deal out of it. Th More

by EdMen9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ladd, Naim Sabir
Jun 03, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 28, 2021

Victor listen to you and seems to know exactly what your looking for. He's not pushing something don't want or can't afford More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ladd
Jun 03, 2021 -

Lou Bachrodt Auto Mall responded

Hello Karen, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Victor was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 28, 2021

Everyone we worked with to buy our new car was very friendly and helpful. Todd then spent 2 hours with me, teaching me the features and functions of the car. Thank you!! More

by mflynn9496
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Claussen, Lionel Vil, Naim Sabir
Jun 03, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 28, 2021

Best sales experience ever. He isn’t pushy and truly cares. He also knows his stuff. I would recommend all my friends and family to him to purchase a car More

by jbensett16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ladd
Jun 03, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 28, 2021

Was a pleasure working with Victor. He had the vehicle Was a pleasure working with Victor. He had the vehicle we were looking for waiting for us up front was exactly how he described it More

by jhn_fllr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ladd
Jun 03, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that Victor was able to provide an efficient and overall positive experience. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 27, 2021

Very accommodating !!! Very easy to work with! I feel Michael gave me a good deal!! Financing went quickly! I would recommend Lou Bachtodt to all my friends!! More

by dbowersre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Shain Bono
Jun 01, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 27, 2021

Very easy experience. My first vehicle purchase and could not be happier. Sam made it very easy and had some fun stories to tell me too. More

by Tcww1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 02, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 26, 2021

Sam and Mike helped us purchase a car for our daughter. They were helpful and knowledgeable. We are very satisfied with our purchase. I would definitely refer my friends. More

by teresalogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Mike Papa
Jun 01, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

May 26, 2021

Thank you Patrick Bachrodt and Joe Luy for the awesome deal on our new 2021 GMC Sierra!! More than fair prices on the trades and a great price on a new truck! Seamless process to get the deal done with a More

by luyman76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, Joe Luy
Jun 01, 2021 -

Lou Bachrodt Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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