Lou Bachrodt Auto Mall
Rockford, IL
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Double charged me for the Midwest package. on the sticker it clearly states that the price of the car includes the Midwest package at $17,485 and yet I was charged for it again and then I was told the extend it clearly states that the price of the car includes the Midwest package at $17,485 and yet I was charged for it again and then I was told the extended warranty was a part of the Midwest package only to find out it was a separate order all together! completely horrible experience! I'm only 22 and will obviously be getting more cars in the future I will ensure that I avoid this dealership along with any of it's branches in the future if I need another vehicle. More
Jenni was very kind and easy to work with and talk to! She explained everything thoroughly and if there were any questions she wasn't sure of, she got the answers quickly for us. We will be returning for She explained everything thoroughly and if there were any questions she wasn't sure of, she got the answers quickly for us. We will be returning for a 6.2 trail boss in the near future and we hope to see Jenni's smiling face again! More
Incredibly responsive service. Everything was arranged remotely and I was kept I formed if the status of my order. When the time came to collect the vehicle we were met at the airport and driven to the d remotely and I was kept I formed if the status of my order. When the time came to collect the vehicle we were met at the airport and driven to the dealer where our vehicle was ready and waiting for us. More
Short on time, they accommodated us & even provided a giant bow for our daughter’s surprise car for her birthday! We keep coming back to LB! giant bow for our daughter’s surprise car for her birthday! We keep coming back to LB! More
Michael was an amazing salesman. He knew exactly what I wanted and was able to deliver. He was able to stay below my price range and even got a sunroof put in my car! wanted and was able to deliver. He was able to stay below my price range and even got a sunroof put in my car! More