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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,160 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

July 19, 2021

She was really nice and attentive. Answered all of our questions she was the best!! Highly recommend her. We appreciate doing business with you guys! More

by Lory_g64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Report | Print
Jul 22, 2021 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

July 18, 2021

I went in to trade in my current vehicle and lower my interest rate and Frank Torres made that possible. I am leaving in a 2018 Malibu with a lower interest rate. Thank you so much Lou Bachrodt and I wil More

by dorotaobsinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRANK TORRES
Report | Print
Jul 21, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're very happy to hear that Frank was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

July 17, 2021

Literally the best experience! My sales guy John was really nice, he went above and beyond. I will be recommending to all my family and friends. More

by Lyric.parks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Timm, Shain Bono, John Schopf
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Jul 21, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that John went above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

July 15, 2021

Plentiful inventory, polite workers, and a very friendly environment, very satisfied with the service and the car that I purchased. I will be back in the future!!!! My sales agent prosper was amazing More

by shannonmccoy626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Report | Print
Jul 20, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

July 13, 2021

Excellent service.It was smooth and great.We will recommended to other members of the cmmunauty.We really appreciate the serverce.Everybody is friendly.We will doany more busines.Thank ag ain. More

by itimex1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jul 16, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jim Lathrop, Service Manager jim.lathrop@bachrodt.com

July 08, 2021

Overall a great experience! Lionel did a great job in giving us everything we needed to make our buying decision on the new ID.4! More

by mheineman44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Report | Print
Jul 13, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

July 06, 2021

Awesome experience easy to work with sales reps and financial rep were amazing. More

by Lesterdavis59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
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Jul 06, 2021 -

Lesterdavis59 responded

Awesome experience easy to work with saled reps and financial reps amazing.

July 04, 2021

Lionel was very friendly, helpful, and experienced. I had hoped for a better price but that's what I get for ordering a first edition ID.4...love the car! More

by Q
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Report | Print
Jul 09, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 29, 2021

Jenny and Fil are great explaining details and understanding customers need. More

by Jcolazo5
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
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Jul 02, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

June 28, 2021

Fil and his team were very professional, timely, and fair. He made buying a vehicle out of state a very enjoyable experience. More

by Nstanesick432
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Report | Print
Jul 01, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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