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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

October 03, 2021

Satisfied with the results?? I would definitely recommend this dealership. Good service and didn't take a long time. More

by frankster96.ff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 04, 2021 -

Lou Bachrodt Auto Mall responded

Your recommendation means so much to us and we're so happy to have earned it. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 02, 2021

Michael was extremely helpful with our purchase. Very pleased wit the overall experience and vehicle More

by griffith_82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Naim Sabir
Oct 04, 2021 -

Lou Bachrodt Auto Mall responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Michael was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 01, 2021

This experience has been awesome. Mike and another man were extremely good at explaining my questions. More

by NCOFFLER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Oct 04, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 25, 2021

Great experience buying from Lou Bachrodt. Really made the buying process easy. Good pricing. Love our new Equinox. More

by Lmj729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Charlie Hansmeyer
Sep 27, 2021 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 25, 2021

I had been looking to purchase either a new or used VW Tiguan. After looking at used, and getting pricing, I decided to run over and see what Lou Bachrodt had for sale that were new. Lionel was extremel More

by annkossman
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Sep 27, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review, Ann. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 24, 2021

Jenny Was outstanding at handling my transactionThe Jenny Was outstanding at handling my transaction The rest of the staff were great also More

by jamestbates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock, Bill Rusch
Sep 24, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 23, 2021

Everyone from sales to finance moved mountains to help me into my new truck! They gave me an incredible price for my trade in while also helping me get a better loan on a brand new truck! I would recommend t More

by Shane R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Courtney Karau, Shain Bono, Eric Scharlow
Sep 24, 2021 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 22, 2021

Very friendly and not pushy! Very pleasant experience!!! I highly recommend Lionel and Todd for all their helpfulness!! More

by Marilyn Monroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Lionel Vil, Eric Scharlow
Sep 23, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 22, 2021

Was a great experience. Very helpful and friendly staff. Would highly recommend to friends and family. More

by Dylan Myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock, Bill Rusch
Sep 23, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

September 18, 2021

This dealership was very friendly and straight forward. Jennifer and Fil made everything easy and simple. More

by kimberly.flores3255
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
Sep 20, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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