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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,160 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

October 09, 2021

Lionel was very helpful. We were very pleased that he was able to help us find what we were looking for. More

by slavin.benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Naim Sabir, Eric Scharlow
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Oct 11, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 09, 2021

Jennifer and the whole crew were very helpful,listened to what I wanted, weren't pushy,which was refreshing after some of the other dealerships I went to, extremely happy today☺️ More

by robinson.michelle1513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
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Oct 11, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 08, 2021

Michael worked very hard for me, probably the nicest and most professional salesman I've ever had! More

by kelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
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Oct 11, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bob Poduch, Service Manager bob.poduch@bachrodt.com

October 08, 2021

Jenny is very friendly and efficient, she helped me in my paperwork and answered all my questions More

by miguel g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
Report | Print
Oct 11, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 05, 2021

Muy buenas personas con mucho conocimiento de lo que están haciendo y el trato que les dan a los clientes es bastante bueno,grasias. More

by Juliocuba.94
Recommend Dealer
Yes
Employees Worked With
Filiberto, Al Luna, Fil Sotomayor
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Oct 07, 2021 -

Lou Bachrodt Auto Mall responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 05, 2021

I am a single mom worried about buying a car. Lou Bachrodt went above and beyond to find me the best vehicle in my budget. Definitely a car lot with honest caring staff! More

by Cji1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor, Joe Luy, Jennifer Morelock, Shain Bono, Charlie Hansmeyer, Mike Papa, Bill Rusch
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Oct 07, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 05, 2021

This dealership has some of the nicest and helpful salesmen I’ve seen. They treat you very kindly. More

by Brenditaalvarez1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor
Report | Print
Oct 07, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 03, 2021

Satisfied with the results?? I would definitely recommend this dealership. Good service and didn't take a long time. More

by frankster96.ff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
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Oct 04, 2021 -

Lou Bachrodt Auto Mall responded

Your recommendation means so much to us and we're so happy to have earned it. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 02, 2021

Michael was extremely helpful with our purchase. Very pleased wit the overall experience and vehicle More

by griffith_82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Naim Sabir
Report | Print
Oct 04, 2021 -

Lou Bachrodt Auto Mall responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Michael was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 01, 2021

This experience has been awesome. Mike and another man were extremely good at explaining my questions. More

by NCOFFLER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Oct 04, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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