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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,160 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

November 08, 2021

It was an all around good experience. The salesman did an excellent job as well as the finance guy. All around very happy and I'm enjoying my new truck thank you More

by Hbagaragedoors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Nov 10, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 07, 2021

This was yet another great car buying experience for me at Lou Bachrodt Auto Mall! More

by Trish7700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Eric Scharlow
Report | Print
Nov 08, 2021 -

Lou Bachrodt Auto Mall responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 06, 2021

Great experience buying my Equinox here. Sam was knowledgeable and helpful throughout the buying process. The rest of the team was great to work with as well. Will definitely shop here again in the More

by jeremy-homan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Nov 08, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 06, 2021

Very friendly, fast and honest service. Will definitely recommend Lou Bachrodt as a dealer and John Schopf as a salesman! More

by mtlhd66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Report | Print
Nov 08, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 05, 2021

Prosper was wonderful, very helpful, & informative. He always kept me updated. He made my first car buying process a breeze. So thankful. Also, this location has great prices & selection. More

by sarahtrader14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Report | Print
Nov 05, 2021 -

Lou Bachrodt Auto Mall responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 05, 2021

Sam is AWESOME!!! Would definitely buy from him again. Great Experience! My son may buy a truck there as well. More

by tasmanianfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Eric Scharlow
Report | Print
Nov 05, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 05, 2021

John was helpful and transparent however the price I was originally quoted changed after the initial agreement was made which felt incredibly shady. Nobody made me aware of the price change until after I wa More

by dvaughn17
Recommend Dealer
Yes
Employees Worked With
John Schopf, Eric Scharlow
Report | Print
Nov 05, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 03, 2021

John was very helpful and answered all questions we had. I even recommended him to a coworker who is looking for a new car More

by DianaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf, Eric Scharlow
Report | Print
Nov 05, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 02, 2021

John and Fil made it a great experience. It was great doing business at Lou Bachrodt More

by lsandoval727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, John Schopf
Report | Print
Nov 03, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

October 29, 2021

I got a great trade in value for my vehicle and was treated great at Lou Bachrodt! More

by Matt Groharing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Report | Print
Nov 01, 2021 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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