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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,160 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

December 11, 2021

Lionel has always done a great job. This is my second car I've bought with him and he's always great to work with! More

by casscenteno123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, Lionel Vil, Naim Sabir, Eric Scharlow
Dec 13, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review, casscenteno123. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 10, 2021

It was a great pleasure working with Sam again. He is very personable, and went above and beyond to try and make me happy. I know that I am a hard guy to please, especially during negotiations. He wa More

by Matt rouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono, Bill Rusch
Dec 13, 2021 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 10, 2021

I walked in and I was immediately helped in order to get the car I wanted. More

by saunooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 13, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 08, 2021

Mike , helped me find the perfect car for me as a college student and a full time worker! He made this an amazing experience for me and I will tell so many people about my experience here! More

by Daisydaisy562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 15, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Bob Poduch, Service Manager bob.poduch@bachrodt.com

December 07, 2021

This was our first time buying from Lou Bachrodt. Everyone was so nice to us, as soon as we walked in the building they were standing there ready to help us. More

by ajones2164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille, Eric Scharlow
Dec 08, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 05, 2021

I went to Lou bachrodt and Al Luna was my sales men ,he was very professional and he listend to all my needs and he got me the right car at the right price I will definitely be buying more cars from here a More

by Lizzy12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor, Bill Rusch
Dec 08, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 04, 2021

Awesome experience with Mike and the staff. New truck ready to pull out of the drive. More

by Travelinbubba10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 08, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 03, 2021

I went in just looking with a possibility of trading in my car. I had a great experience with Nathaniel. He was super helpful and made the process so easy! We went through with the deal and I love our u More

by Vernon.groebner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Shain Bono, Bill Rusch, Nate Groebner, Tim Muench
Dec 03, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 01, 2021

sam was a great salesman,explained everything,,truck was clean,employees were freindly and helpful, More

by dmaxx3500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 02, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 01, 2021

Very positive experience. Sam listened to me BUT he still gave me the ol’ “car salesman” BS so that was entertaining and what I needed. Also when I drove down and was disappointed Sam presented my wasted tim More

by Jods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Dec 02, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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