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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,160 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

February 05, 2022

Lionel was great! He was really great to work with and make you feel comfortable. The whole experience was well above excellent and everyone was great from start to finish. Would definitely recommend ge More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Naim Sabir, Eric Scharlow
Report | Print
Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

A new car is a BIG deal and our goal is to make sure you're 100% satisfied with your buying experience. Thank you so much for taking the time to share your 5 star experience with Lionel and the Bachrodt BMW team. Enjoy your new X1! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

February 04, 2022

Great service. Quick and painless. Knew what I wanted and worked with me to find the right truck More

by Tfree91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

Knowing is half the battle, right?! We strive to make the buying experience hassle-free and it sounds like Michael and the team were able to do just that during your recent visit. Thank you so much for sharing your 5 star experience here at Lou Bachrodt. Enjoy that new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 31, 2022

Sam is great. He always makes the process seamless. I will always go to Sam when I need a vehicle. More

by Mpnestor37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

We do love seeing those 5 stars! It's our goal for every customer visit. Thank you so much for sharing your Bachrodt Buying story and experience with Sam and the team. Enjoy your new Jeep! Sincerely, Mike Papa, Used Car Manager mike.papa@bachrodt.com

January 26, 2022

This dealership is awesome, they greet you with a smile and spend time learning about you and your what you need. I highly recommend them More

by HHR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

Awwww, thank you so much for the glowing review! Our goal isn't just to find you a vehicle. It's to help you find the RIGHT vehicle for your budget and lifestyle. We truly appreciate you taking the time to share your 5 Star Bachrodt buying experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 25, 2022

I’ve bought many vehicles over the years from Lou Bachrodt. I’ve always been well taken care of. Sam Ferrille has been my salesman for years. I highly recommend Sam. He is a no nonsense guy and w More

by Podgod1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, Fil Sotomayor, Sam Ferrille, Courtney Karau, Brian Timm, Bill Rusch
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

Can't lie, we love seeing such high praise for our team! We pride ourselves on being hassle free and making great deals easier to come by. Thank you so much for taking the time to share your Bachrodt Buying experience(s). Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 19, 2022

Michael Hall was fantastic to work with and did a great job making the experience quick and easy. More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

We know there's little worse than spending FOREVER in a dealership after you've found "the one". It's wonderful to hear that Michael and the team made your Bachrodt Buying story a positive one. Thank you so much for sharing your 5 star experience. Enjoy your new BMW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

January 11, 2022

Sam is truly amazing! I truly couldn't of asked for a better person to work with to find me a great car. More

by rachelp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

A new car is a BIG deal! Thank you so much for taking the time to share your 5 star experience with Sam and the team here at Lou Bachrodt. Enjoy that Hyundai and don't hesitate to reach out if you need anything in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 08, 2022

Friendly, courtesy, great atmosphere. Very informative, all questions answered with clarity. I would recommend. Found just what I was looking for. Great service! More

by springman118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jan 11, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for sharing your 5 star experience with Michael! Our goal is to make your buying experience better and it sounds like the team did just that. Thank you for trusting us with your purchase.

January 05, 2022

Michael did everything professionally and prompt. Very helpful with the car buying process made it quick and easy. More

by Jordanlimberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jan 11, 2022 -

Lou Bachrodt Auto Mall responded

A fantastic buying experience is precisely what we strive for here at Lou Bachrodt! It's great to see Michael made the process easy for you but would love to know what would have made the experience 5 star worthy?! I encourage you to reach out to me directly if you have any questions or concerns. Feedback from customers like you help us continue to improve as we grow our business. Thank you for taking the time to share your experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 04, 2022

Very helpful people. They made finding a new car very easy for me. Would highly recommend. More

by Sam.eden84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Michael Hall, Tyler Watts
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

Buying a new car should be fun. Great to hear our team made the whole process easy and hassle-free! Thank you for taking the time to share your 5 star experience with the Lou Bachrodt VW team. Enjoy your new ride! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

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