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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,163 Reviews
Call Dealership (815) 332-3000
View Awards

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

February 08, 2022

Very easy process and actually had the color truck I was looking for. I sure will be back when we buy a vehicle for my wife later this year. More

by Cdockins29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf, Eric Scharlow
Report | Print
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Finding exactly what you want is our specialty! Love to see that John and the team were able to make your Bachrodt Buying Story a great one. Thank you for taking the time to share your 5 star experience. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 06, 2022

We had an amazing experience with Sam and he really helped us find find what we were looking for. More

by Bemartinez2293
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
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Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

That's fantastic news! Thank you so much for sharing your five star experience with Sam and the team at Lou Bachrodt. Enjoy that new to you Chevy. Sincerely, Mike Papa, Used Car Manager mike.papa@bachrodt.com

February 05, 2022

Lionel was great! He was really great to work with and make you feel comfortable. The whole experience was well above excellent and everyone was great from start to finish. Would definitely recommend ge More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Naim Sabir, Eric Scharlow
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Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

A new car is a BIG deal and our goal is to make sure you're 100% satisfied with your buying experience. Thank you so much for taking the time to share your 5 star experience with Lionel and the Bachrodt BMW team. Enjoy your new X1! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

February 05, 2022

Al Luna is a very professional salesman! My family and I appreciate him and lou bachrodt! More

by Johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor
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Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

It's not just about selling you a car Johnny. It's about helping you find the RIGHT car for you and your family! Thank you so much for taking the time to share your family's experience with Al and the team here at Lou Bachrodt. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 04, 2022

Great service. Quick and painless. Knew what I wanted and worked with me to find the right truck More

by Tfree91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
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Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

Knowing is half the battle, right?! We strive to make the buying experience hassle-free and it sounds like Michael and the team were able to do just that during your recent visit. Thank you so much for sharing your 5 star experience here at Lou Bachrodt. Enjoy that new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 31, 2022

Sam is great. He always makes the process seamless. I will always go to Sam when I need a vehicle. More

by Mpnestor37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

We do love seeing those 5 stars! It's our goal for every customer visit. Thank you so much for sharing your Bachrodt Buying story and experience with Sam and the team. Enjoy your new Jeep! Sincerely, Mike Papa, Used Car Manager mike.papa@bachrodt.com

January 26, 2022

This dealership is awesome, they greet you with a smile and spend time learning about you and your what you need. I highly recommend them More

by HHR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

Awwww, thank you so much for the glowing review! Our goal isn't just to find you a vehicle. It's to help you find the RIGHT vehicle for your budget and lifestyle. We truly appreciate you taking the time to share your 5 Star Bachrodt buying experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 25, 2022

I’ve bought many vehicles over the years from Lou Bachrodt. I’ve always been well taken care of. Sam Ferrille has been my salesman for years. I highly recommend Sam. He is a no nonsense guy and w More

by Podgod1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, Fil Sotomayor, Sam Ferrille, Courtney Karau, Brian Timm, Bill Rusch
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Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

Can't lie, we love seeing such high praise for our team! We pride ourselves on being hassle free and making great deals easier to come by. Thank you so much for taking the time to share your Bachrodt Buying experience(s). Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 19, 2022

Michael Hall was fantastic to work with and did a great job making the experience quick and easy. More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

We know there's little worse than spending FOREVER in a dealership after you've found "the one". It's wonderful to hear that Michael and the team made your Bachrodt Buying story a positive one. Thank you so much for sharing your 5 star experience. Enjoy your new BMW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

January 11, 2022

Sam is truly amazing! I truly couldn't of asked for a better person to work with to find me a great car. More

by rachelp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Report | Print
Jan 26, 2022 -

Lou Bachrodt Auto Mall responded

A new car is a BIG deal! Thank you so much for taking the time to share your 5 star experience with Sam and the team here at Lou Bachrodt. Enjoy that Hyundai and don't hesitate to reach out if you need anything in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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