Lou Bachrodt Auto Mall
Rockford, IL
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Sam Ferrille, Fil, and the entire staff at Lou Bachrodt were all very helpful and patient with us through the whole process. From the test drive, explaining the financing options, the warranty options and were all very helpful and patient with us through the whole process. From the test drive, explaining the financing options, the warranty options and completion of all the paperwork. My last car was 20 years old. Sam really went that extra mile after the purchase, going over the vehicle with us and making sure we were comfortable before driving away. Thank you Sam! A big thanks to Fil for assisting in locating the vehicle. More
Nate was very friendly and great to work with. He answered all of my questions and gave me all the information I needed to feel confident in my purchase. I will definitely be recommending this dealer answered all of my questions and gave me all the information I needed to feel confident in my purchase. I will definitely be recommending this dealership and especially Nate to anyone looking to purchase a vehicle. More
Along with the sales person and Mike Papa who is the used car manager we came to an agreement and was treated very well highly recommend Lou bachrodt car manager we came to an agreement and was treated very well highly recommend Lou bachrodt More
It was a great experience. It is known that buying a car can be a stressful situation, but Sam Ferrille make it easy and stressful. I appreciate his passion at doing the right thing and making me feel comfo can be a stressful situation, but Sam Ferrille make it easy and stressful. I appreciate his passion at doing the right thing and making me feel comfortable about my purchase. More
Sam was easy to work with and very friendly, I really appreciated how he went through the vehicle and showed me how to use all the gadgets I wasn't used too appreciated how he went through the vehicle and showed me how to use all the gadgets I wasn't used too More
great experience!!! Could not be happier. Chuck Panos was a pleasure to work with and I am the proud owner of my first NEW car. Thanks to everyone! was a pleasure to work with and I am the proud owner of my first NEW car. Thanks to everyone! More
We just leased our third GMC Terrain from Joe Luy at Lou Bachrodt Chevrolet Buick GMC. We love our Terrain!! And Joe is by far THE BEST!! He answers any questions that we have and gives us all the informa Bachrodt Chevrolet Buick GMC. We love our Terrain!! And Joe is by far THE BEST!! He answers any questions that we have and gives us all the information we need to make a smart and informed decision. We recommend Joe to anyone who is considering purchasing a new vehicle. You won’t find anyone more knowledgeable, more honest and helpful than Joe Luy with Lou Bachrodt. Thank you Joe, we truly appreciate all your help! More