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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,160 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

February 10, 2022

I worked with Adam, he did a great job helping me find an SUV, see him if you are in the market More

by Brian Tippman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Adam Dokken
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Awesome to hear that Adam and the team were able to make your buying story a great one! Thank you for taking the time to share your 5 star experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 09, 2022

It was a great experience. It is known that buying a car can be a stressful situation, but Sam Ferrille make it easy and stressful. I appreciate his passion at doing the right thing and making me feel comfo More

by Sabrinagulley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

A new vehicle is BIG deal and we strive to ensure you're 100% comfortable with your decision. It's fantastic to see that Sam and the team were able to make your Bachrodt Buying experience hassle-free! Thank you for taking the time to share your 5 star experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 09, 2022

Sam was easy to work with and very friendly, I really appreciated how he went through the vehicle and showed me how to use all the gadgets I wasn't used too More

by thecd7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Eric Scharlow
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Learning how to use all the fun new features is part of the Bachrodt Buying experience! Hassle-free is the way to be, right?! Thank you for taking the time to share your 5 star experience with Sam and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 09, 2022

Great dealership. Great People. Please come and see Tyler, and he will help you with your VW needs. More

by Howard Roseman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Watts
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Hassle free is the way to be, right?! Thank you for sharing your 5 star experience with Tyler and the team here at Lou Bachrodt VW! Don't hesitate to reach out if you have any further questions about your new VW. Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

February 09, 2022

Jacob is a wonderful person and a great sales person. Definitely come here for your VW's. More

by Howard Roseman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Pickett
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your 5 star experience with Jacob and the team! Enjoy your new VW. Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

February 08, 2022

great experience!!! Could not be happier. Chuck Panos was a pleasure to work with and I am the proud owner of my first NEW car. Thanks to everyone! More

by rhiannon114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chuck panos
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

A new car is a BIG deal. Especially when it's a BMW! Thank you for taking the time to share your experience with Chuck and the team here at Lou Bachrodt BMW. Enjoy your NEW car. Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

February 08, 2022

We just leased our third GMC Terrain from Joe Luy at Lou Bachrodt Chevrolet Buick GMC. We love our Terrain!! And Joe is by far THE BEST!! He answers any questions that we have and gives us all the informa More

by Rittnazzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much Jeff! Both for your continued business and for taking the time to share your 5 star experience with us. We're very thankful to have Joe as part of the Bachrodt family. Enjoy that new Terrain! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 08, 2022

Very easy process and actually had the color truck I was looking for. I sure will be back when we buy a vehicle for my wife later this year. More

by Cdockins29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf, Eric Scharlow
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Finding exactly what you want is our specialty! Love to see that John and the team were able to make your Bachrodt Buying Story a great one. Thank you for taking the time to share your 5 star experience. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 06, 2022

We had an amazing experience with Sam and he really helped us find find what we were looking for. More

by Bemartinez2293
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

That's fantastic news! Thank you so much for sharing your five star experience with Sam and the team at Lou Bachrodt. Enjoy that new to you Chevy. Sincerely, Mike Papa, Used Car Manager mike.papa@bachrodt.com

February 05, 2022

Al Luna is a very professional salesman! My family and I appreciate him and lou bachrodt! More

by Johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor
Feb 07, 2022 -

Lou Bachrodt Auto Mall responded

It's not just about selling you a car Johnny. It's about helping you find the RIGHT car for you and your family! Thank you so much for taking the time to share your family's experience with Al and the team here at Lou Bachrodt. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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