Back

Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,160 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,160 reviews

February 23, 2022

I just wanted to mention how great my experience was at Bachrodt Chevrolet. Everyone was super helpful. Bill Rusch in finance was outstanding in the way he worked. He was a real rockstar!! He worked well a More

by Aelardee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hansmeyer, Bill Rusch
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

There are a lot of boxes to check when it comes time to finance a new vehicle. It's great to hear that Bill made the process go as smoothly and quickly as possible during your recent visit. Thank you so much for taking the time to share your 5 star experience with Bill and the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 21, 2022

Shain was awsome I would recommend him to friends family extremely happy with my experience More

by James Dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Fantastic news James! Thank you so much for taking the time to share your Bachrodt Buying Story. Enjoy that new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 19, 2022

Finally a car dealer who actually makes a customer feel important and satisfied. If you're looking for a car and need a place to go, take the Muse's advice, and go see Joe! More

by Pmuse777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Bill Rusch
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing recommendation Muse! Exceptional customer service is our top priority because buying a new car is a big deal and should be fun. It's wonderful to hear that Joe and the team were able to make your visit a great one. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 18, 2022

We purchased our 3rd vehicle from Al Luna at Low Bachrodt we do apreciate the friendliness and professionalism of my salesman and the rest of the team. More

by Jaimealopezb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor, Bill Rusch
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for your continued loyalty and for taking the time to share your experience with Al and the team. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 16, 2022

I have purchased many vehicles from Lou Bachrodt since 2010. Sam F. was the second person I purchased cars from(first person no longer worked there). I wish that every dealership could have Sam, because More

by Hockeymom2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille, Courtney Karau, Eric Scharlow
Feb 16, 2022 -

Lou Bachrodt Auto Mall responded

That's amazing to hear! We're all about finding the right vehicle and deal for you. Hassle free with no pressure to buy what you're not comfortable with. Sounds like Sam continues to deliver an exceptional buying experience for you and your family. Thank you so much for taking the time to share! Enjoy your new GMC. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 14, 2022

Naim is a great manager who knows how to treat his employees, and is a great human being overall. More

by Howard Roseman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Sabir
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for the glowing review Howard! We love having Naim on the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 13, 2022

Just a Big Thank you to Joe Luy at Lou Bachrodt Auto Mall. Great Experience! Lorrie Dunkin More

by Twin 2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Exceptional customer service is our top priority and it's wonderful to hear that Joe and the team were able to make your Bachrodt Buying Story a great one. Thank you so much for sharing! Enjoy your new VW. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

Mar 01, 2022 -

Twin 2 responded

Thanks to Joe and the team there, I'm enjoying my new Volkswagen Jetta! I would recommend Lou Bachrodt For your next car. Thanks Lorrie

February 12, 2022

Sam Ferrille, Fil, and the entire staff at Lou Bachrodt were all very helpful and patient with us through the whole process. From the test drive, explaining the financing options, the warranty options and More

by Jay Jenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille, Eric Scharlow
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

This is music to our ears Jay! Buying a new car is a big deal and we know a lot has changed in 20 years. That's exactly why we strive to ensure you have all the info to make the best decision for you. Learning all the fun new features isn't a bonus, it's part of making sure you get the most out of your new Buick. Thank you so much for taking the time to share your 5 star experience with Sam, Fil, and the team here at Lou Bachrodt. Enjoy your new Buick! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 10, 2022

Nate was very friendly and great to work with. He answered all of my questions and gave me all the information I needed to feel confident in my purchase. I will definitely be recommending this dealer More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Groebner
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Ensuring you're 100% happy with your purchase is our goal Kevin! It's fantastic to see that Nate and the team were able to make your Bachrodt Buying experience a great one. Thank you for sharing your 5 star review. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 10, 2022

Along with the sales person and Mike Papa who is the used car manager we came to an agreement and was treated very well highly recommend Lou bachrodt More

by sam.ferrille73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Mike Papa
Feb 11, 2022 -

Lou Bachrodt Auto Mall responded

Fantastic news! Thanks Sam for sharing your experience with Used Car Manger, Mike Papa and the team here at Lou Bachrodt. Enjoy your new vehicle. Sincerley, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

...
27
...