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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

March 05, 2022

From the time we walked in the door, everything was smooth, professional and courteous. Mike Papa was our initial contact and he introduced us to Al Luna. Al handled everything very well. Big thing fo More

by TurboLover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Mike Papa, Bill Rusch
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Wow! Thank you so much for the kind words about the team here at Lou Bachrodt. We have no interest in "selling" you a car. We prefer to help you find a vehicle that fits both your budget and your lifestyle. We also think the whole process should be FUN! It's wonderful to hear that Al, Mike, and the team were able to do just. Thank you so much for sharing your Bachrodt Buying story. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 04, 2022

Worked with Mark Webster to buy a gorgeous Buick Regal! He was very kind and explained everything perfectly! More

by Cain.bryana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

We believe that buying a car should be fun and stress-free! Great to hear that Mark was able to make your buying experience just that. Thank you so much for sharing your 5 star review. Enjoy that new Buick Regal! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 04, 2022

Best experience! Knowledgeable staff! Doesn’t try to upsell you. Researches the best offer they can get for you! More

by Kotaroc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Finding the right vehicle for your budget and lifestyle is what we do best. That means our team provides you with features and insights on our available inventory so you can decide what's the perfect fit. Great to hear John and the team were able to do just that. Thank you so much for sharing your 5 star experience. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 03, 2022

Did a tremendous job no issues smooth sailing in and out very fast Mark was the best More

by Jlayman0622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Smooth sailing is music to our ears! Thank you so much for sharing your 5 star experience with Mark and the team. Enjoy your new truck. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 03, 2022

Prosper Rubino did an excellent job of helping throughout my buying process. Highly recommend working with him! More

by Ken H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you Ken! Both for your kind words and for taking the time to share your 5 star experience with Prosper and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 02, 2022

Went to different dealers but got the excellent service at Lou bachrodt special thanks to Mark Webster salemens More

by Mjjya1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster , Fil Sotomayor
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your 5 star experience with Mark and the team. Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 01, 2022

Sam is an excellent sells person. I really appreciate everything you have done. Thanks so much! More

by Patience lane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for sharing your 5 star experience with Sam and the team here at Lou Bachrodt. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 01, 2022

After a less than stellar experience at a competitor dealership I was thrilled with our experience at Lou Bachrodt, with John Schopf as our salesman. Actually everyone we had interactions with were pro More

by BevM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, John Schopf, Bill Rusch
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Bev, thank you so much for sharing your 5 star experience with John and the team! We know the buying experience can be overwhelming. That's why we strive to make it fun! Enjoy your new GMC. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 01, 2022

Very professional and informative. They made purchasing a vehicle very simple and actually enjoyable. I would refer them to anyone that is car shopping. More

by ikeymoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf, Bill Rusch
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

We wholeheartedly believe that car shopping SHOULD be fun. That's why we strive to make your buying decision an easy one. Thank you so much for sharing your 5 star experience with John and the team. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 28, 2022

This is the third vehicle we've purchased from Lou Bachrodt and our experience was great thanks to Propser Rubino and his ability to help us find a vehicle that met our needs. More

by LammFam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Prosper Rubino, Bill Rusch
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for continuing to put your trust in the team here at Lou Bachrodt for your vehicle needs. Great to hear that Propser and Fil were able to find you the perfect fit! Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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