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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,160 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,160 reviews

March 03, 2022

Did a tremendous job no issues smooth sailing in and out very fast Mark was the best More

by Jlayman0622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Smooth sailing is music to our ears! Thank you so much for sharing your 5 star experience with Mark and the team. Enjoy your new truck. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 03, 2022

Prosper Rubino did an excellent job of helping throughout my buying process. Highly recommend working with him! More

by Ken H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you Ken! Both for your kind words and for taking the time to share your 5 star experience with Prosper and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 02, 2022

Went to different dealers but got the excellent service at Lou bachrodt special thanks to Mark Webster salemens More

by Mjjya1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster , Fil Sotomayor
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your 5 star experience with Mark and the team. Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 01, 2022

Sam is an excellent sells person. I really appreciate everything you have done. Thanks so much! More

by Patience lane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for sharing your 5 star experience with Sam and the team here at Lou Bachrodt. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 01, 2022

After a less than stellar experience at a competitor dealership I was thrilled with our experience at Lou Bachrodt, with John Schopf as our salesman. Actually everyone we had interactions with were pro More

by BevM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, John Schopf, Bill Rusch
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Bev, thank you so much for sharing your 5 star experience with John and the team! We know the buying experience can be overwhelming. That's why we strive to make it fun! Enjoy your new GMC. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 01, 2022

Very professional and informative. They made purchasing a vehicle very simple and actually enjoyable. I would refer them to anyone that is car shopping. More

by ikeymoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf, Bill Rusch
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

We wholeheartedly believe that car shopping SHOULD be fun. That's why we strive to make your buying decision an easy one. Thank you so much for sharing your 5 star experience with John and the team. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 28, 2022

This is the third vehicle we've purchased from Lou Bachrodt and our experience was great thanks to Propser Rubino and his ability to help us find a vehicle that met our needs. More

by LammFam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Prosper Rubino, Bill Rusch
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for continuing to put your trust in the team here at Lou Bachrodt for your vehicle needs. Great to hear that Propser and Fil were able to find you the perfect fit! Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 27, 2022

I've bought many new cars in my life but I've never had a better purchase experience than at Lou Bachrodt. I dealt with Chuck Panos, Charlie Hansmeyer, and the financial manager Bill Rusch. They gave me a ve More

by autosoldier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Panos, Charlie Hansmeyer , Patrick Bachrodt, Charlie Hansmeyer, Bill Rusch
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Buying a car should be fun so we make it hassle-free! Thank you so much for taking the time to share your experience with the team. Enjoy that new BMW! Sincerely, Naim Sabir, Imports Mangaer n.sabir@bachrodt.com

February 26, 2022

Purchased a 2022 Traverse and worked with Joe Luy. He was patient as decisions were being made and went above and beyond with excellent service. More

by Mawand92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

We strive to ensure you have the the info necessary to make the right decision for you! That means no pressure to buy. Just answers! Great to hear Joe was able to do just that during your recent visit. Thank you so much for taking the time to share your 5 star experience. Enjoy that new Traverse! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

February 26, 2022

Papa and adam were absolutely awesome! Great people and great service! Highly recommend this superb team! More

by Ethan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken, Mike Papa
Feb 28, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for your kinds words Ethan! Enjoy that new VW. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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