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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Reviews
4.7
2,163 Reviews
Call Dealership (815) 332-3000
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7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

March 22, 2022

Nate really did a amazing job helping me out with my new vehicle!! He made my experience at the dealership nice and easy More

by Osvaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Groebner
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

A new to you car is a big deal. That's exactly why our team goes above and beyond to make your buying experience a great one. Thank you for sharing your 5 star experience with Nate and the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 22, 2022

The Lou Barochdt team was an exceptional dealership, from start to finish through my purchase. Would highly recommend to anybody! More

by johndragojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

It just so happens exceptional is our goal! Thank you so much for the kind words and taking the time to share your experience with Lionel and the team here at Bachrodt BMW. Enjoy your new BMW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 22, 2022

It was great working with this team, they made it very easy. Lionel was very nice to work with. Any future car needs, I would work with him again! More

by Jayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Bill Rusch
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

That's wonderful to read Jayne! Thank you so much for sharing your 5 star experience with Lionel and the team. Enjoy your new BMW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 21, 2022

I got a great trade in price and had great staff help me out. They found me a car I didn’t have an interest in yet it was perfect for what I was looking for!! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken, Mike Papa, Eric Scharlow, Ozzy Espinoza
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Mar 21, 2022 -

Lou Bachrodt Auto Mall responded

From test drive to finance our team strives to provide exceptional customer service. Sometimes that means pairing you with the perfect vehicle you hadn't even considered yet! Thank you for the kind words and for taking the time to share your 5 star experience with Adam, Ozzy, and the rest of the crew. Enjoy your new Nissan. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 20, 2022

John was exceptionally helpful, knowledgeable and understood exactly what we were looking for in a car. We were well taken care of. More

by Glowworm721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

Listening is a huge part of what we do different here at Lou Bachrodt. It's the only way to make sure we help find the vehicle that is perfect for you and your family. Thank you for sharing your Bachrodt Buying Story with John and the team. Enjoy your new to you Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 19, 2022

Really good place. John was really helpful and a good salesman. Will be going back More

by JGruner82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

We love to hear that! Thank you for taking the time to share your experience with John and the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 19, 2022

Came in and Tim was excellent. Bill took care of us with our finance and niam made the numbers work perfect. Highly recommend More

by Kathleen eich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim Sabir, Bill Rusch, Jacob Pickett, Tim Muench
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

Exceptional customer service is a team effort here at Lou Bachrodt. It's wonderful to hear the boys were able to make your buying experience a great one. Thank you so much for sharing and enjoy that new VW! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 19, 2022

Ozzy was very knowledgeable and kind made buying a car very easy. I would recommend Lou Bachrodt More

by nathanielgroebner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Ozzy Espinoza
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

From research to finance we strive to make your buying experience a great one. Wonderful to hear that Ozzy and the team were able to do just that. Thanks for sharing! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 16, 2022

Prosper Rubino and Adam at Lou Bachrodt auto sales were fabulous today for helping me with a new truck, great guys to work with if your looking for a new vehicle, thank you again Prosper and Adam. More

by Bm9448318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Adam Dokken
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Mar 22, 2022 -

Lou Bachrodt Auto Mall responded

That's fantastic to hear! Thank you for taking the time to share your experience with Adam, Prosper, and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 16, 2022

Very clean knowledgeable staff, had the vehicle I was looking for in stock at a competitive price. More

by mgammon58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
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Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

If you want it, we'll do our best to make it happen! Great to hear that Sam and the team did just that. Thank you for taking the time to share your 5 star Bachrodt Buying experience. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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