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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

March 25, 2022

Came in and worked with tim and Tyler on a toas. Lionel answered some complicated question. All great guys and work great as a team. Go see tim! More

by Teagan.murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Tyler Watts, Tim Muench
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Tim, Tyler, and the team. Enjoy your new VW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 25, 2022

Came in to work with Tyler on a Golf GTI. Unfortunately they didn't have any, but he did great explaining the features and specs. More

by Izzy Mandelbaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Watts
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thanks for sharing your shopping experience with Tyler and the VW team Izzy! Don't forget, if you'd like to custom order your GTI we're here to help. Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 25, 2022

It’s a beautiful dealership with a wide variety of vehicles. I would recommend for people wanting to build credit or just want a reliable car. More

by jazzy-halal-0f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Scharlow, Tim Muench
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Tim and the team. Enjoy your new VW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 25, 2022

I came in with my wife, Tim and Jacob helped us find a Tiguan that fit our needs. I love how prepared they were unlike some other unnamed dealers. More

by saeedalbanna602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Pickett, Tim Muench
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

We know you'll have questions. That's exactly why we're here! It's not about selling you a car. It's giving you all the info you need to make the best buying decision for your family. Wonderful to hear that Tim and Jacob were able to do just that. Thank you so much for sharing your Bachrodt Buying Story. Enjoy that new VW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 25, 2022

Michael did a great job to make sure we got the best deal in a great car. More

by kimwiderski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Michael and the team. Enjoy your new VW! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Came in and worked with tim. He's amazing at his job and went above and beyond. Makes it a simple and easy transaction! More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench, Cole Makosh
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Car buying should be fun, right?! That's our goal. Wonderful to hear that Tim and the team were able to make that happen for you. Thank you for sharing your 5 star experience with us! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Excellent service, friendly people, very efficient! My experience was very pleasent. The employees are quite knowledgeable More

by Niclman2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We truly appreciate you taking the time to share your experience with Tim and the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Great place to work with. Really nice guys and girls. Will definitely be back to buy my next truck. More

by Hckyfn33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Tim and the team. Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 24, 2022

Came in and gary Jackson gave me a great experience. He got me into a really nice suv. More

by Dkearns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jackson
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Exceptional customer service is one of our top priorities! Wonderful to hear that Gary and team delivered just that. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 23, 2022

I was very impressed at how fast everything went on buying a new car I was in and out in three hours More

by nelliesmom2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Bill Rusch, Barb Madisen
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

We know buying a new car can be overwhelming. That's exactly why we strive to make it fun and hassle-free. Wonderful to hear the team did just that. Enjoy your new VW! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

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