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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

April 11, 2022

Michael was very professional and the process went smoothly. Great experience. I would recommend to anyone looking to purchase a new vehicle More

by tasha.swanson8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Shain Bono
May 03, 2022 -

Lou Bachrodt Auto Mall responded

Fun and hassle-free. That's what buying a new vehicle should be! Love to hear that Michael and the team were able to deliver a great experience for you. Thank you for sharing, enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 08, 2022

experience. Was very knowledgable and answered all our many questions. He was very curious and made our experience most enjoyable. More

by Sandpebble2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
May 03, 2022 -

Lou Bachrodt Auto Mall responded

Awesome to read! Thank you for taking the time to share your experience with Michael and the team. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 04, 2022

We are satisfied with the deal and service , antention and explanation they have to has thanks . More

by mariposa7120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Apr 07, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with John and the team. Enjoy your new Buick! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 31, 2022

my sales person barb madisen, was very helpful. we were looking for a vehicle and she went above and beyond to help us find the perfect one, if you need a new car please go see her. More

by decamp.debbe
Recommend Dealer
Yes
Employees Worked With
Barb Madisen
Apr 07, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for sharing your 5 star Bachrodt Buying experience with Barb and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 30, 2022

Nathaniel was Great! He helped me get in the vehicle I wanted. He was patient, knowledgeable, and honest with me about decisions I had to make. Great experience, thank yo More

by ERUFF815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, Nate Groebner
Mar 31, 2022 -

Lou Bachrodt Auto Mall responded

Exceptional customer service is always our goal. That means we're not here to sell you a car, we're here to help you make the best decision for you! Wonderful to hear that Nate and the team were able to do just that. Thank you for sharing your Bachrodt Buying Story with us. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 29, 2022

I was not sure that I would find a new Corvette to buy this year. The Lou Bachrodt dealership worked with me and made it happen. I got a great car from a great organization. I will do it again with them i More

by mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Mike, srsly love that Vette! Thank you for taking the time to share your 5 star experience with Joe and the team. We'll do our best to get that Z06 too. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 29, 2022

Cole and Timmy were super amazing to work very glad I got to work with them More

by Lukasbob37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench, Cole Makosh
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Cole and Tim while shopping for your next vehicle! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 28, 2022

Jacob helped me look at a Tiguan. I needed a vehicle big enough to haul my weight lifting equipment, and he helped me find the perfect vehicle! More

by Izzy Mandelbaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Pickett
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful news! Finding the perfect fit for your lifestyle is our specialty. Thank you so much for taking the time to share your 5 star experience with Jacob and the team! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 26, 2022

Tim was very attentive and answered all my questions making buying my Jetta’s process so fast. Thank you so much Tim!! More

by Flyingjets67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muench
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Tim and the team. Enjoy your new Jetta! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

March 26, 2022

I worked with Adam to get my truck, he was a pleasure to work with. Would go back to him again More

by Jtj19698
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
Mar 29, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Adam and the team. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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