Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,163 reviews
Brandon Campbell made buying a car enjoyable Buying a car is not my favorite thing to do. Brandon made the experience enjoyable and he followed up afterwards with questions and issues I had. I Buying a car is not my favorite thing to do. Brandon made the experience enjoyable and he followed up afterwards with questions and issues I had. I appreciate that. More
Good salesman I would recommend Bob to anyone who would ask me who was a good person to talk to at Bachrodt. Bob was a tremendous help and if he didn't know all the I would recommend Bob to anyone who would ask me who was a good person to talk to at Bachrodt. Bob was a tremendous help and if he didn't know all the answers to the questions I had he would find the right answers quickly and would not just feed you a line of bull. See Bob for all your car or truck needs at Bachrodt. More
Happy In my Jetta Just wanted to say Thanks to Andy Poffinbarger at Lou Bachrodt for helping me with the purchase of my 2014 Jetta. He left no stone unturned about the Just wanted to say Thanks to Andy Poffinbarger at Lou Bachrodt for helping me with the purchase of my 2014 Jetta. He left no stone unturned about the information on the 2014 VW Jetta. Once he took me for a test drive in one I knew it was the right car for me. The smooth ride and easy handling was a sure thing. The comfort I felt and knowing that anyone that was with me would say the same, I knew it this would be the one. It's five star ratings would help anyone say yes to the car!!! Thanks again! More
Brandon Campbell My search for the perfect vehicle that suits my needs, budget, and benefits that came with the vehicle was nearly impossible to satisfy until I came t My search for the perfect vehicle that suits my needs, budget, and benefits that came with the vehicle was nearly impossible to satisfy until I came to Lou Bachrodt on Cherryvale BLVD. Brandon Campbell was my sales person. Very great people skills, he sat me down and asked what I was looking for in a vehicle and directed me to a wonderful 2013 Chevy Impala. It was red, beautiful, and since I commute for work, the highway gas mileage suited my needed. Honestly, I dont have the best credit, however he did what it took and I was able to drive off the same day! My payments are affordable, the vehicle is wonderful! It came with wonderful benefits and I got to try out ONSTAR for a couple months and I love the convience of it. I would most definitely recommend this dealership, let alone, this sales person to absolutely anyone! The best dealership with awesome sales people i have ever came across. They will do what it takes for you to be happy! More
Chevy Cruise LTZ review We liked the car a lot and are considering it. Bob was very knowledgable about the vehicle and helpful with all of our questions. We thought that the We liked the car a lot and are considering it. Bob was very knowledgable about the vehicle and helpful with all of our questions. We thought that the salesman showed professionalism and was not pushy in showing us this car. When we are able to come back to make a purchase we will ask for this salesman to make the sale. The dealership was well organized and the variety of your selection was great. We would recommend this dealership to others in the future. More
Pleasantly Surprised My intentions for going into Lou Bachrodt's was simply to test drive a Chevy Spark and/or Sonic. Al helped out greatly allowing for both test drives My intentions for going into Lou Bachrodt's was simply to test drive a Chevy Spark and/or Sonic. Al helped out greatly allowing for both test drives and lending all requested information on both vehicles and information on other similar vehicles on the lot. I did not go to the dealership with the intention of buying a vehicle since I was uncertain as to how the cars drove. With some persuasion and assistance from Al, he helped in finding a happy bargaining medium for purchasing a Sonic. I never felt overwhelmed or pressured at any point making for a very good buying environment. More
Great deals! J.R. was such a huge help in our purchase! He made us feel right at home, and he got us a great deal! Thanks J.R. J.R. was such a huge help in our purchase! He made us feel right at home, and he got us a great deal! Thanks J.R. More
Excellent Service JR, Larry and Bob were very nice and professional. I received excellent service from them in very step of the process of purchasing my car. JR, Larry and Bob were very nice and professional. I received excellent service from them in very step of the process of purchasing my car. More
JR and Henry are top-notch! I visited this dealership a week ago and they didn't have anything that I was interested in. JR called me a week later with a Mazda that came in and I visited this dealership a week ago and they didn't have anything that I was interested in. JR called me a week later with a Mazda that came in and he thought of me right away. I agreed to come in and look at it, fell in love with the SUV and drove home in a kick a** Mothers day present!!. JR and Henry did a superb job getting the deal done with BETTER numbers than we were originally looking at! I would definitely recommend JR and his team if you are in the market for a new or certified used vehicle! We will return to this dealership for our next car purchase! Thank you guys!! More
Can't seal the deal. Bob Christenson was fine to work with. Mitch Nelson was rude. I walked in pre-financed with a deal that had been made with Bob. Mitch can't figure out Bob Christenson was fine to work with. Mitch Nelson was rude. I walked in pre-financed with a deal that had been made with Bob. Mitch can't figure out the GM/USAA rebate system and became rude. In the end I wasted 6 hours dealing with Lou Bachrodt. Went to Reichert Chevy in Woodstock, IL. Beat the Lou Bachrodt price by $1K on the same Chevy Sonic with more options. Gave me $500 more for my trade in. Reichert was also able to beat my banks interest rate by 4 points. Won't be back to Lou Bachrodt. More