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Lou Bachrodt Auto Mall

Rockford, IL

4.7
2,163 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,163 reviews

May 17, 2014

Brandon Campbell made buying a car enjoyable Buying a car is not my favorite thing to do. Brandon made the experience enjoyable and he followed up afterwards with questions and issues I had. I More

by rimkusj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
May 17, 2014

Good salesman I would recommend Bob to anyone who would ask me who was a good person to talk to at Bachrodt. Bob was a tremendous help and if he didn't know all the More

by av8tore71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2014

Happy In my Jetta Just wanted to say Thanks to Andy Poffinbarger at Lou Bachrodt for helping me with the purchase of my 2014 Jetta. He left no stone unturned about the More

by ldunkin151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2014

Brandon Campbell My search for the perfect vehicle that suits my needs, budget, and benefits that came with the vehicle was nearly impossible to satisfy until I came t More

by Noybounleutay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
May 09, 2014

Chevy Cruise LTZ review We liked the car a lot and are considering it. Bob was very knowledgable about the vehicle and helpful with all of our questions. We thought that the More

by towncar298
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2014

Pleasantly Surprised My intentions for going into Lou Bachrodt's was simply to test drive a Chevy Spark and/or Sonic. Al helped out greatly allowing for both test drives More

by ccolombe84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Al Luna
May 08, 2014

Great deals! J.R. was such a huge help in our purchase! He made us feel right at home, and he got us a great deal! Thanks J.R. More

by denrock1078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Henry
May 08, 2014

Excellent Service JR, Larry and Bob were very nice and professional. I received excellent service from them in very step of the process of purchasing my car. More

by Sigmagirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, JR Henry
May 08, 2014 -

Lou Bachrodt Auto Mall responded

Hi Sigmagirl1, On behalf us all of us at Lou Bachrodt, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with JR & Larry. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Mecie Newsome Customer Relations Manager

May 08, 2014

JR and Henry are top-notch! I visited this dealership a week ago and they didn't have anything that I was interested in. JR called me a week later with a Mazda that came in and More

by bukchrybabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, JR Henry
May 08, 2014

Can't seal the deal. Bob Christenson was fine to work with. Mitch Nelson was rude. I walked in pre-financed with a deal that had been made with Bob. Mitch can't figure out More

by RonDerryJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Nelson
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