Lou Bachrodt Auto Mall
Rockford, IL
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This was probably the most pleasant car purchase experience I have ever had! I hate buying cars due to the high pressure sales techniques, back and forth dickering, etc. But this time was differen experience I have ever had! I hate buying cars due to the high pressure sales techniques, back and forth dickering, etc. But this time was different! There was no pressure! We looked at the cars that we picked out, we asked questions, Sam answered those questions and was honest (I can read thru the BS and in this case there was none!). We presented our price budget and found us financing that worked for us. Sam even made sure all the paperwork was prepared in advance when we came to take the car home so we were in and out in less than hour. Great experience!! More
Sam and Mike were very helpful with helping us pick out the perfect car and listened to what we wanted, I do reccomend them highly. the perfect car and listened to what we wanted, I do reccomend them highly. More
I came to ask a question about an oil level check light, and Lionel came out, answered my questions, checked the computer and gave me additional answers and information. And he is now in the BMW building, and Lionel came out, answered my questions, checked the computer and gave me additional answers and information. And he is now in the BMW building, not the VW. Very nice response. More
Excited that there was more than enough inventory for me to find a great vehicle! Al was very patient with me and made sure he did not rest until I got something I wanted! Fil also did great by giving reali to find a great vehicle! Al was very patient with me and made sure he did not rest until I got something I wanted! Fil also did great by giving realistic expectations. Very professional and inviting. More
We absolutely love our Jetta and the service received at Lou Bachrodt. Lionel and Barb were very helpful and made sure I was comfortable and knowledgeable with our new purchase. Very thankful for their he Lou Bachrodt. Lionel and Barb were very helpful and made sure I was comfortable and knowledgeable with our new purchase. Very thankful for their help! More