Lou Bachrodt Auto Mall

Great Customer Service I did not know exactly what kind of car I was looking for and was very indecisive but Mike was very patient and honest. He is very knowledgeable and n I did not know exactly what kind of car I was looking for and was very indecisive but Mike was very patient and honest. He is very knowledgeable and not pushy at all. I bought a SUV and decided 3 weeks later that I was unhappy with it because it was too small. Mike made sure I got the best trade-in value and now I am extremely happy with my new SUV. Larry in the Finance dept was extremely helpful and made the car buying process a breeze. (Both times!) I would recommend Mike, Larry and Lou Bachrodt to anyone looking for great customer service and a great car! More

Rebecca R. Colson Great experience! I loved my salesmen:) Went above and beyond just being a salesperson. I would definitely do business here again. Nick in the finance Great experience! I loved my salesmen:) Went above and beyond just being a salesperson. I would definitely do business here again. Nick in the finance department was wonderful as well. Keep up the great work! More

New vehicle purchase Brian was knowledgeable, polite, concensious about his job. Helpful with payment method we would use. Very informative about the car. Made us feel ve Brian was knowledgeable, polite, concensious about his job. Helpful with payment method we would use. Very informative about the car. Made us feel very comfortable in what turned into being many hours there and coming away with a brand new car. He acted like he truly liked his job and not just the salesman ploy. Would use them again and recommend them to my friends and family. More

Excellent Customer Service! After totaling my car, only after 10 months of owning it, I really wasn't looking forward to searching for another one. Jeremy made it very easy & wa After totaling my car, only after 10 months of owning it, I really wasn't looking forward to searching for another one. Jeremy made it very easy & was able to help me find the right replacement. More

Wonderful Experience I went into Lou Bachrodt knowing what I wanted in a car and the price. Dale Kluck helped me buy my new Cruze. I was very nervous to walk into a dealer I went into Lou Bachrodt knowing what I wanted in a car and the price. Dale Kluck helped me buy my new Cruze. I was very nervous to walk into a dealership because I have less than par credit. Dale made me feel at ease. Everyone at Lou Bachrodt went above and beyond to help us drive a way in my dream car. Thank you for all that you do!!!! More

Best sales people My husband and I went into dealership to just test drive four vehicles. We were greeted by Clinton. Very nice man. We then ran into Tom Wessels whom My husband and I went into dealership to just test drive four vehicles. We were greeted by Clinton. Very nice man. We then ran into Tom Wessels whom I used to work for. He said Clinton would be great to help us and he was. Clinton did everything, we asked of him, and more . He went over each and every car and showed what options it had and what it could do for us. We finally realized that we may be looking at too much vehicle for payments, when he suggested a Buick Verano. It had the color and all the equipment we wanted and he worked to get us where we needed to be on payments. Great car and we are so happy. Clinton is a wonderful sales person, but an even better man. Thank you Clinton Phalin and Lou Bachrohdt! More

Well Done Andy Andy, thank you again for taking the best care of us, from the greeting to the finale steps. You answered all our question we had about the purchase Andy, thank you again for taking the best care of us, from the greeting to the finale steps. You answered all our question we had about the purchase of our vehicle. You take the extra time to listen to our concerns so we know we are in good hands well done. More

Willie Dockett was a true gentleman and easy to deal with. If I were a car dealer I would like all of my sales reps to treat people as Mr Dockett treated me and my was a true gentleman and easy to deal with. If I were a car dealer I would like all of my sales reps to treat people as Mr Dockett treated me and my wife. Willie Dockett has renewed my faith in doing car business in my home town. Willie is great More