Lou Bachrodt Auto Mall
Rockford, IL
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Our experience Our salesman was knowledgable and courteous...he helped find the right vehicle for our needs.. Overall, an excellent sales experience. They worked wi Our salesman was knowledgable and courteous...he helped find the right vehicle for our needs.. Overall, an excellent sales experience. They worked with our busy schedule to accommodate us...Thanks again..... More
No Pressue We wanted to purchase a GMC Terrain and decided to look at Lou Bachrodt. I'm glad we did! We had Wayne Culp as our sales consultant. He was very helpf We wanted to purchase a GMC Terrain and decided to look at Lou Bachrodt. I'm glad we did! We had Wayne Culp as our sales consultant. He was very helpful in finding us a vehicle that matched what we were looking for. There was never any pressure to purchase something we didn't want. He was very helpful in showing us the features of the vehicle. Christian Bailey in finance was also very easy to work with. Everyone we dealt with were friendly and courteous. We love our new SUV and would recommend this dealership. More
GREAT No hard pressure sale just friendly service . Thank you Richard Dummer at BMW sales. Also thank you Lothan Henry for your assistance . Thank you N. No hard pressure sale just friendly service . Thank you Richard Dummer at BMW sales. Also thank you Lothan Henry for your assistance . Thank you N.Jones. More
Thank you!!! Highly recommended!! Finally made my decision to purchase my new vehicle and was so glad I decided to go to Lou Bachrodt! Wayne, my salesman, made t Highly recommended!! Finally made my decision to purchase my new vehicle and was so glad I decided to go to Lou Bachrodt! Wayne, my salesman, made the whole process seamless! More
Thank You! Thank you Josh Schneider and Jermey Weathers for all your help with my new purchase you both were great to work with! A+++ dealership easy to work wit Thank you Josh Schneider and Jermey Weathers for all your help with my new purchase you both were great to work with! A+++ dealership easy to work with! More
Friendly and Helpful I went in with some questions on 4 cylinder vehicles, gas mileage, etc. Wayne answered all of my questions and was very patient and helpful. When I' I went in with some questions on 4 cylinder vehicles, gas mileage, etc. Wayne answered all of my questions and was very patient and helpful. When I'm ready to purchase I will be buying my car from Wayne! More
Best car sales person Brandon was great to work with. He gave me the time I needed and worked so hard to get me the car I wanted. He made the whole experience easy for anyo Brandon was great to work with. He gave me the time I needed and worked so hard to get me the car I wanted. He made the whole experience easy for anyone looking to get a new or used car brandon is the man to see. He is not about just making a sale he is about making u comfortable and satisfied. More
Rude!! This sales person was rude and standoffish, they made an offensive remark when telling them I would return the following day to look at and purchase t This sales person was rude and standoffish, they made an offensive remark when telling them I would return the following day to look at and purchase the vehicle. More
Honda Pilot I have purchased many vehicles over the years and my experience with Lou Bachrodt Auto Mall ranks in my top 3. The deal started out very confusing but I have purchased many vehicles over the years and my experience with Lou Bachrodt Auto Mall ranks in my top 3. The deal started out very confusing but the salesman and management handled it like champions. When everything was all said and done, the vehicle was delivered as expected. They actually exceeded my expectations. The price was spot on, I was given my asking price for my trade and the financing terms were very competitive. My salesman, Dale Kluck was professional and went out of his way to work for me. You can't ask for a better experience when buying a used car. This was my first dealing with this dealership but will give them a shot in the future as my vehicle needs change. The detailing crew went above and beyond too. A+ More
Happy Customer I wanted to find a used car with good gas mileage for my commute. I worked with Jeff. He was friendly and knew the car that worked for my budget. He I wanted to find a used car with good gas mileage for my commute. I worked with Jeff. He was friendly and knew the car that worked for my budget. He was not pushy or rude, and I appreciated the excellent customer service. More