Lou Bachrodt Auto Mall

Sales person was great ! We went in looking and not even sure we could buy a new car that day.Met Jason and he showed us what we thought we wanted.drove it and felt it was too We went in looking and not even sure we could buy a new car that day.Met Jason and he showed us what we thought we wanted.drove it and felt it was too small.So he suggested the Equinox,so he found one that had leather and sunroof which is what we wanted.He was very understanding of our list of things needed.Even though we had him going all over the lot looking for just the right color and options.And the buying exp. went very smoothly also.We ended up buying it that day.We bought our first car and Jason sold his first car.It was a very pleasant experience.Good Luck Jason !Would highly recommend Lou Bachrodt .Everyone was so friendly. More

Another Great Experience 5th time shopping at Lou Bachrodt and another excellent experience. Casey and Chris took the time to understand our needs, present options and make th 5th time shopping at Lou Bachrodt and another excellent experience. Casey and Chris took the time to understand our needs, present options and make the deal work. Highly recommended. More

2014 Chevy Impala LTZ I walked into the dealer already knowing what I wanted. They never tried to make me look at something I didn't want to see. Very nice people & great t I walked into the dealer already knowing what I wanted. They never tried to make me look at something I didn't want to see. Very nice people & great to work with. Even after I left the dealership; they've called me twice to make sure everything is well with me & my new car. I even was giving "ME TIME" to explain what each button does and showed me how to use OnStar! When I'm riding down the street.....all eyes are on me and everyone ask me, "Where did you get your car from?" I tell them, "Lou Bachrodt Chevy Dealer......next to the mall!" Thanks Wayne Culp & Nancy! More

Happy Customer I recently purchased a used Chevy Silverado from Wayne Culp. Great salesman, great service and great dealership. I would highly recommend Lou Bachro I recently purchased a used Chevy Silverado from Wayne Culp. Great salesman, great service and great dealership. I would highly recommend Lou Bachrodt! Thank you! More

Jeremy weathers is the best! Just finished buying my new car from Jeremy weathers. He is the best salesman I have ever had the privilege to work with. He was so kind and made me f Just finished buying my new car from Jeremy weathers. He is the best salesman I have ever had the privilege to work with. He was so kind and made me feel like he really had my best interest in mind. What an amazing person! I highly recommend him as a salesman. More

Thank you for a great experience! From the moment we arrived until we pulled off the lot with our new car, it was a pleasure to work with Dale and the staff at Lou Bachrodt/Rockford. W From the moment we arrived until we pulled off the lot with our new car, it was a pleasure to work with Dale and the staff at Lou Bachrodt/Rockford. We simply stopped by to take a look at options and start a search we thought would take a few weeks or months but Dale actually listened to us. He very quickly understood what we were looking for, what we needed and he directed us to cars that matched our needs. He even was careful to be sure the future driver of the new car was heard and not just the person with the wallet :) Excellent service! Very satisfied! Will purchase a car from Dale again. More

SECOND TIME AROUND BIG SHOUT OUT TO ALL THE STAFF AT LOU BACHRODT AUTO MALL, A SPECIAL THANKS TO J.R. AND MIKE FOR THE FIVE STAR SERVICE, THIS WAS MY SECOND CAR FROM THE BIG SHOUT OUT TO ALL THE STAFF AT LOU BACHRODT AUTO MALL, A SPECIAL THANKS TO J.R. AND MIKE FOR THE FIVE STAR SERVICE, THIS WAS MY SECOND CAR FROM THERE AND I AM REALLY HAPPY WITH MY NEW PURCHASE.. THANKS GUYS More

Thank-you Buick Encore Purchase Best car purchasing ever. Great team of employees that work together smoothly and got the deal done perfect. Oh, Love the car also Buick Encore. Best car purchasing ever. Great team of employees that work together smoothly and got the deal done perfect. Oh, Love the car also Buick Encore. More

Excellent all the way around! I will be recommending Lou Bachrodt Auto Mall to everyone I know. Service was great, everyone was friendly and helpful. And I love the car!! On my fi I will be recommending Lou Bachrodt Auto Mall to everyone I know. Service was great, everyone was friendly and helpful. And I love the car!! On my first phone call, the gal who was the initial contact made me feel welcome and comfortable. From that first call thru the completed sale, the customer service and customer care were top notch. My sales person was awesome. He took his time with me and I felt personally taken care of from start to finish. He went that all important extra mile. The financial person was terrific and worked magic to get me where I wanted to be with my payment. I felt that all these people wanted me to have a really great car-buying experience - and I did! More

Thank you!/BMW X5 Dear Richard, you were kind enough to help me by providing expert advice and competitive quotes in the search for the right car for my specific needs. Dear Richard, you were kind enough to help me by providing expert advice and competitive quotes in the search for the right car for my specific needs. I am so grateful for your guidance ! The level of attention and care put into the search to ensure I captured the best deal available was admirable. Thank you very much! I recommend the services of Lou Bachrodt to take the hassle out of buying a car. Best Regards, Julia More