Lou Bachrodt Auto Mall

Cassandra Lea Welter, Salesperson I've known Ms. Welter since she was a young girl; we used to live next door to each other. It's nice to know someone I can trust to help me with such I've known Ms. Welter since she was a young girl; we used to live next door to each other. It's nice to know someone I can trust to help me with such an important purchase. She's an honorable, trustworthy, dependable salesperson. She answered all my questions, made some very good recommendations, and was pleasant and knowledgeable about the cars she sells. Sincerely, Kathy Duval More

Cassandra Lea Welter****Awesome******* Cassandra Welter was the best salesperson I have ever dealt with in my entire life. The experience I had with her was unbelievable. If your going to Cassandra Welter was the best salesperson I have ever dealt with in my entire life. The experience I had with her was unbelievable. If your going to buy a car you must go see Ms. Welter. Her professionalism, knowledge, and attitude set her apart from anyone else. I would highly recommend Lou Bachrodt Auto Mall for your next car purchase. Dennis in Fla. More

Best New Car Buying Experience Ever I have purchased many vehicles over the past 35 years - This was by far the best buying experience that I have ever had. Jeremy Weathers was my sales I have purchased many vehicles over the past 35 years - This was by far the best buying experience that I have ever had. Jeremy Weathers was my sales person and he was a true professional. There was zero hype and zero hassle which translated into zero pressure. Jeremy represented Lou Bachrodt Auto Mall with great honor and facilitated the sales process with true professionalism and excellence. I would highly recommend my sales person to anyone in the market for a new or certified vehicle. Lou Bachrodt Auto Mall is very fortunate to have Jeremy on staff. Sincerely, Mark J Testerman South Beloit, Illinois 61080 More

Great! Excellent experience, Dale was friendly and helped get us a new car. He really works with you to get you what you need. I would really recommend this Excellent experience, Dale was friendly and helped get us a new car. He really works with you to get you what you need. I would really recommend this to anyone who is looking for a new car. More

Third car bought from Lou Bachrodt! I bought a 2011 Kia Sorrento from Dale Kluck at Lou Bachrodt a few weeks ago, and it was a great experience - once again. This is my 3rd car that I h I bought a 2011 Kia Sorrento from Dale Kluck at Lou Bachrodt a few weeks ago, and it was a great experience - once again. This is my 3rd car that I have bought, and I plan on buying my next one there too! Working with Dale was awesome. More

Recommend This Dealer! Jeremy Weathers and Chris Forman are the best!!! Thank you for the expedient purchase experience! I recommend this dealership to anyone and everyone l Jeremy Weathers and Chris Forman are the best!!! Thank you for the expedient purchase experience! I recommend this dealership to anyone and everyone looking to purchase a vehicle. More

great experience Very friendly and got a great deal!!! Needed to upgrade to a bigger vehicle so traded in our 08 Kia Rondo for a 2012 Dodge Grand Caravan. Very friendly and got a great deal!!! Needed to upgrade to a bigger vehicle so traded in our 08 Kia Rondo for a 2012 Dodge Grand Caravan. More

First 2015 BMW x5 delivered in Rockford! Tonight we brought home our dream vehicle. Started out seeking a late model pre-owned. Richard Dummer helped us with every question that we had. Even Tonight we brought home our dream vehicle. Started out seeking a late model pre-owned. Richard Dummer helped us with every question that we had. Even questions about vehicles not even on his lot. But he did take us in and priced new just to show us what he could do on a new one. Once that was done he never called us once to try and persuade us. The more we searched the country for late models the more we confirmed what Richard was telling us. He didn't seem surprised when we dropped in to have him work us up a price on the options we needed. He was very knowledgeable on the package changes for 2015. Once ordered we had it delivered in one month to the day. Actually it landed the evening before and Rich stayed there on his day off just to see our reaction to seeing it sitting on the lot with the shipping protection still on. On delivery day Rich took all evening to go over everything. He certainly knows his BMW's! We highly recommend calling Rich if you are thinking of a BMW! More

MsRC50 Brandon did an excellent jb! He asked guestions and made my car purchase experience very comfortable. My only concern would be with the business m Brandon did an excellent jb! He asked guestions and made my car purchase experience very comfortable. My only concern would be with the business managers, who handle the final sale and paperwork. I would suggest going over each document in. more detail to help the customer get a better understanding of the documents you're signing. Thank you Brandon for all your help. More

Great deal and great salesman Thank you J R for taking the time to listen to my needs and helping me work out the numbers for a great deal. You know it's all about the numbers! Thank you J R for taking the time to listen to my needs and helping me work out the numbers for a great deal. You know it's all about the numbers! More