Lou Bachrodt Auto Mall
Rockford, IL
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Service My overall experience was great. I really appreciated his honesty and his quality of service. I would definitely recommend all my friends and family My overall experience was great. I really appreciated his honesty and his quality of service. I would definitely recommend all my friends and family to the sales representative that assisted me (Willie Dockett) and the auto mall (Lou Bachrodht). More
Outstanding service! Incredible helpful service by JR. I would recommend him to anyone interested in buying a new or used car. He is very loyal and considerate to his cust Incredible helpful service by JR. I would recommend him to anyone interested in buying a new or used car. He is very loyal and considerate to his customers. More
Great Service We were very pleased with the customer we received at Lou Bachrodt, our salesman JR Henry did everything we needed in order to walk away with the vehi We were very pleased with the customer we received at Lou Bachrodt, our salesman JR Henry did everything we needed in order to walk away with the vehicle we wanted which was the 2011 Chevy Traverse. All of the employees were friendly and nice to our whole family. The facilities were very good, they had a play area for my two daughters and clean bathrooms. I would definitely recommend this dealership to friends and family. More
Very Happy with my Visit I received excellent information and customer service. I only went in to test drive a 2012 Enclave and ended up buying a 2014 Chevy Malibu! I received excellent information and customer service. I only went in to test drive a 2012 Enclave and ended up buying a 2014 Chevy Malibu! More
Hey ladies!!!! Brandon Campbell took very good care of me. I never felt pressured or like I was being sold. As single lady shopping for a car can be intimidating. Brandon Campbell took very good care of me. I never felt pressured or like I was being sold. As single lady shopping for a car can be intimidating. Brandon let me know right away that what I wanted was important. We test drove three cars until I found the one I wanted. Every step of the process was quite easy. I would definitely go to Bachrodt again. If you are thinking of buying a car...I say ladies have no fear...go to Lou Bachrodt Auto Mall. More
completely satisfied customer I bought a 2015 Malibu ,Love it J R was patient and helpful and made me very comfortable doing it myself. Very very satisfied customer. I bought a 2015 Malibu ,Love it J R was patient and helpful and made me very comfortable doing it myself. Very very satisfied customer. More
" positive experience " We were very happy with our experience. Everything was readily explained or quickly researched. All our questions were answered. We were impresse We were very happy with our experience. Everything was readily explained or quickly researched. All our questions were answered. We were impressed by their friendly service and helpful guidance without putting pressure to make a decision too quickly. We will be back to Lou Bachrodt Auto Mall to buy our next vehicle! More
Good Experience I went to the dealer knowing exactly what I was looking for. This would be my second vehicle that I have purchased from Lou Bachrodt and in order to e I went to the dealer knowing exactly what I was looking for. This would be my second vehicle that I have purchased from Lou Bachrodt and in order to ensure that I received the same, smooth vehicle purchasing experience as I had the first time, I knew that JR Henry was the salesperson to help me through the process. He'd sold me my previous car and just as before, he was very knowledgeable, patient, and answered all questions that I had. JR helped me find the vehicle that was right for me. I am happy with my purchase. More
My new X3 Richard is by far one of my best car salesperson. He is very courteous with low selling pressure, and treat his customers with great respect. We ar Richard is by far one of my best car salesperson. He is very courteous with low selling pressure, and treat his customers with great respect. We are totally impressed with him during our car buying experience. Richard is very honest, and recommends options that fit your life style. Upon picking up our X3, he spent over 2.5 hr to aquaint us with the car, which is extremely helpful. We are very pleased and would highly recommend Richard!! (However, when we deal with the billing department, the experience is quite different!) More
Buying a car We had good experiences with Lou Bachrodt Auto Mall. They were very helpful in finding just the right vehicle for my needs. They even brought it to We had good experiences with Lou Bachrodt Auto Mall. They were very helpful in finding just the right vehicle for my needs. They even brought it to the door to look at. More